Key Facts

Remote From:

Full time

English

Hard Skills

Computer Networks Linux Administration Test Automation Performance Systems Analysis Incident Response Load Testing Microsoft 365 Root Cause Analysis Capacity Planning Identity And Access Management Help Desk Support OpenStack

Other Skills

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Troubleshooting (Problem Solving)
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Teamwork
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Distributed Team Management
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Problem Solving

Roles & Responsibilities

Hardware basics (servers, RAID/HBAs; iLO/iDRAC), strong diagnostics skills
Networking fundamentals and troubleshooting (TCP/IP, VLANs, routing, DHCP, firewalls)
Virtualization: hands-on with KVM/QEMU and libvirt (VM lifecycle, networking, migration)
Automation tools; scripting in Bash and/or Python

Requirements:

Administer Linux servers (RHEL/CentOS, Debian/Ubuntu) and core networking (TCP/IP, VLANs, routing, DHCP, firewalls)
Implement monitoring/alerting and capacity management (Zabbix/Prometheus/Grafana; logs via ELK/OpenSearch)
Troubleshoot outages, restore service quickly, and lead post-incident RCA documentation and follow-ups
Provide daily IT support via the helpdesk; manage onboarding/offboarding and SaaS administration (incl. M365, SSO/MFA)

Virtuozzo

About Virtuozzo

Virtuozzo provides hyperconverged cloud software and services for CSPs, MSPs, ISVs and enterprises. From Infrastructure-as-a-Service and Platform-as-a-Service to Anything-as-a-Service, our mission is to make cloud easy, accessible and affordable for all. Using our production-ready OpenStack cloud platform reduces cost and improves margins for cloud service providers, and reduces cost and complexity for their customers too. Virtuozzo developed the first commercially available container virtualization technology and is an active contributor to many influential open source projects and foundations, including Linux kernel, OpenVZ, Docker, Kubernetes, CRIU™, KVM, libvirt, QEMU, OpenStack, CNCF and OCI.

Company type: Scaleup

Founded: 2018

Company size: 201 - 500

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Job description

IT Engineer
(On-call, 2 night shifts per week)

Virtuozzo is a leader in operating system and related software for cloud service providers, SaaS companies, and other organizations. We offer mainframe-like performance, reliability, and security for hyperconverged infrastructure and services while dramatically lowering overall cost and complexity. We combine deep engineering expertise with a relentless focus on performance, scalability, and innovation.

Role Summary

You’ll join IT & Cloud Operations to keep our platforms secure, reliable, and efficient. The role blends internal IT with production operations: automate routine work, run OpenStack-based infrastructure, resolve incidents, and help colleagues via the helpdesk. You’ll also take part in an on-call rotation with night shifts.

Key Responsibilities

Administer Linux servers (RHEL/CentOS, Debian/Ubuntu), and core networking (TCP/IP, VLANs, routing, DHCP, firewalls).
Implement monitoring/alerting and capacity management (Zabbix/Prometheus/Grafana; logs via ELK/OpenSearch).
Troubleshoot outages, restore service quickly, and lead post-incident RCA documentation and follow-ups.
Provide daily IT support via the helpdesk; manage secure onboarding/offboarding and SaaS administration (incl. M365, SSO/MFA).
Maintain endpoint hardware (laptops, network equipment) and data-center documentation/runbooks.
Drive performance tuning, load testing, and reliability KPIs.
Participate in the on-call rotation.
Automate routine tasks and workflows to improve operational efficiency (IaC/CM, CI/CD).
Document data center infrastructure, standards, and operational procedures.

What you bring

Hardware basics (servers, RAID/HBAs; iLO/iDRAC), strong diagnostics skills
Networking fundamentals and troubleshooting (TCP/IP, VLANs, routing, DHCP, firewalls).
Virtualization: hands-on with KVM/QEMU and libvirt (VM lifecycle, networking, migration).
Automation tools; scripting in Bash and/or Python.
Familiarity with Microsoft 365 and identity/SSO/MFA.
Clear communication in distributed teams; English B2+.

Nice to Have

Certifications such as RHCSA, RHCE, RHCA, or similar.
Previous experience in an IT helpdesk or support role.
Cloud: OpenStack experience is preferred.

What We Offer

A role at the forefront of cloud technology with real impact and growth opportunities
A collaborative environment where your ideas are valued and shipped
Other perks and engagement opportunities
Share options
Referral bonuses
Full-time employment with 22 000 - 30 000 USD gross salary yearly