Support Services Advisor - TEMP

• 17 days ago

Universal Technical Institute, Inc.

Key Facts

Remote From:

Arizona (USA)

Freelance

Entry-level / graduate

English

Hard Skills

Resume Screening Career Counseling Job Search Strategies Microsoft SharePoint Task Management Employee Relations Student Engagement Presentation Training Performance Metric Healthcare Industry Knowledge Online Communication Motivational Leadership

Other Skills

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Interviewing Skills
•
Microsoft Excel
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Microsoft PowerPoint
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Sales Acumen
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Customer Service
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Organizational Skills
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Microsoft Word
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Microsoft Outlook
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Decision Making
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Non-Verbal Communication
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Relationship Building
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Time Management
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Social Skills
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Problem Solving

Roles & Responsibilities

High School diploma or GED (college coursework a plus).
1-2 years of customer service experience.
1-2 years of high-volume phone or sales experience.
Proficient in Word, Excel, PowerPoint, SharePoint, and Outlook.

Requirements:

Prepare students for the industry with mock interviews, resume preparation, career counseling sessions, and support.
Maintain high employment rates by regularly engaging with students and graduates through various channels and leveraging the EDGE team to connect them with potential employers.
Ensure compliance with ACCSC standards and state guidelines by accurately documenting students' and graduates' employment records.

Universal Technical Institute, Inc.

Education

About Universal Technical Institute, Inc.

Universal Technical Institute, Inc., is a nationwide provider of technical education training for students seeking careers as professional automotive, diesel, collision repair, motorcycle and marine technicians, CNC machinists and Welders. We offer specialized technical education programs under the banner of the well-known brands Universal Technical Institute (UTI), Motorcycle Mechanics Institute (MMI), Marine Mechanics Institute (MMI) and NASCAR Technical Institute (NASCAR Tech). We work with some of the most respected brands in the transportation industry, including BMW, Mercedes Benz, Harley-Davidson, Ford, Toyota, and Peterbilt, to name a few. In all, our students have the opportunity to work with over 30 industry-leading brands.

Company type: Large

Industry: Education

Founded: 2018

Company size: 1001 - 5000

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Job description

Overview:

Are you passionate about helping others succeed? Do you love cheering people on as they launch into their careers? If so, we want YOU!

As a Temporary Support Advisor for Career Services, you’ll guide students and graduates through the exciting journey as they embark on thier careers. From polishing résumés and sharpening interview skills to navigating the job search and celebrating those big job offers—you’ll be their go-to coach every step of the way!

If you're a confident communicator, relationship-builder, and motivator with a heart for student success, this is the role for you!

🎓 Help students chase their dreams! Apply today!

Responsibilities:

Prepare students for the industry with mock interviews, resume preparation, career counseling sessions and support.
Maintain high employment rates by regularly engaging with students and graduates through various channels and leveraging the EDGE team to connect them with potential employers.
Ensure compliance with ACCSC standards and state guidelines by accurately documenting students' and graduates' employment records.

Qualifications:

Education / Experience
- Got your High School diploma or GED? Even better if you've dabbled in some college courses!
- Bring your 1-2 years of customer service flair to the table!
- 1-2 years of high-volume phone or sales experience preferred.
- Industry knowledge preferred.
- Solid understanding of metrics driven environments with a proven record of meeting or exceeding defined metrics.
Skills
- Strong customer service skills
- Strong interpersonal communication skills, both verbal and written
- Ability to work in a fast-paced environment where deadlines and multi-tasking are essential
- Strong presentation and sales skills
- Strong planning and organizational skills
- Independent ability to use good judgment, problem-solving, and decision-making skills
- Proficient in computer software applications including Word, Excel, Power Point, SharePoint, and Outlook
It’s all about the reputation. 60 years of experience, trusted by 35+ industry leading brands, 16 campuses, 16 technical programs. But it’s not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We’re on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy!