Senior Manager/Director, Engineering

Welcome to Brightline! We're looking for an engineering leader to help us grow a small, senior team into a multi-pod organization — while staying close enough to the code to lead through a moment where AI is fundamentally changing how engineers work.

You'll lead a small, senior engineering team that values ownership and autonomy. These are experienced engineers who own their work end-to-end. Your job is to provide clarity on what matters, not to manage how they work.

We are primarily a Ruby on Rails shop and we are bought into keeping our tech stack simple so that we focus on shipping fast and having fun. Instead of betting on exciting new technologies, we favor straightforward solutions and defining standards so that the codebase and ecosystem are a joy to work with.

Responsibilities:

Make the team successful:

• Manage and coach senior engineers organized around business domains — acquisition, care, and billing/infrastructure

• Your job is to give people what they need to do their best work — context, clarity, feedback, and air cover

• Run meaningful 1:1s focused on growth and removing blockers, not status updates

Design how the team works:

• We're growing from one team to three domain-aligned pods. You'll figure out how that actually works — coordination patterns, shared rituals, information flow

• Evolve team practices as AI tools reshape engineering workflows. There's no playbook — you'll build it with the team

• Create just enough structure to stay aligned without slowing anyone down

Build the team:

• Drive hiring for open engineering roles

• Help shape team structure as we grow from one team to three domain-aligned pods

• Ensure we're hiring senior people who raise the bar

Stay technical — for a reason:

• You'll spend real time writing code — because AI tools are fundamentally changing how engineers work and we're all figuring it out together, and because sometimes the best way to unblock the team is to dive in yourself.

• You need hands-on experience to be a credible coach — understanding the challenges, the breakthroughs, and where people get stuck. Your role is to help the team navigate this shift, not to tell them how to do it.

Requirements:

• You've led engineering teams and your people genuinely liked working for you

• You've managed senior engineers who don't need hand-holding but do need support, clarity, and advocacy

• You've stayed close to the code — you can open a PR today, not just talk about the one you wrote in 2019

• You're engaged with AI coding tools and are thinking about how they're reshaping engineering teams — excited about the possibilities, honest about the uncertainty, and more interested in learning together than having all the answers

• You have experience leading distributed/remote teams

• You're excited about improving behavioral health for children, teens, and their families

Bonus Points:

• Experience with Ruby on Rails (our primary stack)

• Healthcare experience — clinical workflows, insurance billing, or compliance (HIPAA)

• Experience with low-process, high-trust development methodologies where teams own their own delivery

• You've helped scaled teams before

• You've worked in "prove" mode — scrappy, outcome-focused, not yet at scale

We offer several benefits, perks, and stipends:

• Medical, Dental, Vision, Long-Term Disability, Life Insurance, Flexible Spending Account, and 401k

• 12 Company Holidays, Holiday Shutdown, Paid Time Off, Parental Leave

• Health and Wellness Stipend, Home Office Reimbursement, Cell Phone & Internet Reimbursement and Professional Development Reimbursement

• Stock Options

At Brightline we have built a total rewards philosophy that includes fair, equitable, competitive, geo-based compensation that is performance and potential based. Our strategy is based on robust market research, including external advisory specializing in national compensation, and thoughtful input from every level of our organization. It is a combination of a cash salary, equity, benefits, wellbeing, and opportunity. In compliance with the Equal Pay for Equal Work Act, the annual base salary range for applicants is $174,000-$220,000.

Our Commitment to Building a Diverse, Equitable, and Inclusive Workforce

At Brightline, we believe that Diversity, Equity, Inclusion, and Belonging are essential to the foundation upon which our mission is built. We are committed to:

• building a future where all families can access inclusive, high-quality care

• creating an environment that encourages our employees to show up authentically, reach their highest potential, and have an equal opportunity to thrive

• systematically evaluating and improving our inherent beliefs, observed behaviors, structures, and systems

• ensuring that every employee, candidate, client, and family we serve is valued and respected

About Brightline

Brightline is a therapy and psychiatry practice that delivers expert pediatric, teen, and parental mental health care to families and kids up to age 18. Brightline’s virtual and in-person outpatient services include diagnostic evaluation, therapy, psychiatry services (e.g. medication management), and psychological testing (to assess learning differences, school readiness, executive functioning difficulties [e.g. ADHD], and autism). In addition to Brightline’s generalized support, we offer focused programs including those that support anxiety, obsessive compulsive disorders, ADHD, and disruptive behaviors. Founded in 2019, Brightline has delivered care to tens of thousands of families with industry-leading results. We’ve been nationally recognized for clinical excellence and innovation for several years — recent awards include the Fast Company 50 Most Innovative Companies (2022) and Behavioral Health Business Companies to Watch Award (2024). Brightline is based in Palo Alto and is backed by investors including Boston Children’s Hospital, Northwell Health, Blue Cross Blue Shield of Massachusetts, Google Ventures, KKR, and Oak HC/FT.