What We Do
We’re on a mission to empower animal healthcare professionals with opportunities to earn more and achieve greater flexibility in their careers and personal lives.
Powered by groundbreaking technology, Roo has built the industry-leading veterinary staffing platform, connecting Veterinarians, Technicians, and Assistants with animal hospitals for relief work and hiring opportunities. Roo empowers the largest network of over 20,000 veterinary professionals to help more than 9,000 animal hospitals provide quality care to more pets.
Together, we’ve provided more than 3 million hours of healthcare, helping Veterinarians earn more than $200 million.
About the Role
We are looking for a fantastic Product Designer to help create the best experiences for our Roo customers: Hospitals, Vets, Techs, and Students. This role will report to the Lead Product Designer on our small but mighty design team and will play a key role in defining design at Roo. You will contribute to our design system while delivering new features and product enhancements across multiple platforms: website, responsive web app, and mobile app.
This role offers the opportunity to take ownership of design within a squad, proactively shape problem statements and project scope, and drive long-term strategic opportunities that align with business and user needs.
Your Responsibilities
- Drive product growth by designing and delivering new features and enhancements across the website, responsive web app, and mobile app.
- Act as a strategic design lead within a squad, shaping the overall product vision in partnership with Product Managers and Engineers.
- Create and help govern design systems, ensuring consistency and scalability across the product.
- Define and frame design challenges that span multiple squads, ensuring alignment with broader product strategy and business goals.
- Measure the impact of design decisions through research and data analysis, iterating as needed to enhance user experience and business outcomes.
- Own key user journeys, ensuring seamless, high-quality experiences across platforms.
- Run and analyze user research, co-leading research initiatives with Product Managers to inform decision-making.
- Coach and mentor junior designers, helping them frame problems and structure their projects effectively.
- Socialize design insights across the company to deepen team-wide understanding of our users and product.
- Stay ahead of industry trends, incorporating best practices into our design processes.
Qualifications
- 4-8+ years of experience in product design, with a strong portfolio demonstrating UX/UI expertise and end-to-end design ownership.
- Experience creating and maintaining design systems, ensuring consistency and scalability.
- Proficiency in Figma and other standard design tools.
- Strong UX and UI design skills, with the ability to balance user needs and business goals.
- Experience defining and conducting user research to inform product decisions.
- Ability to create proof-of-concept designs and shape early product definitions.
- Experience aligning cross-functional teams, including Product Managers and Engineers, to shared design goals.
- Ability to work in a fast-paced startup environment, adapting quickly to shifting priorities.
- Strong collaboration and communication skills, with experience working across US and international teams.
This role is perfect for someone who thrives in a strategic, high-impact design position, enjoys partnering closely with Product Managers and stakeholders, and wants to help shape the future of design at Roo.
While we are a remote first company, if you are based in San Francisco this will be a hybrid role.
Please see below for compensation ranges based on our geographical tiering system recommended by external benchmark data (with example cities listed).
Note: We’ve recently been made aware of a job scam where scammers are posing as Roo employees and conducting fake text interviews. Please note that any communication from @lifeatroo.com is not legitimate. All official Roo communication will always come from @roo.vet.
Core Values
Our Core Values are what shape us as an organization and we're looking for people who exhibit the same values in their professional life; Bias to Urgency, Drive Measurable Impact, Seek Understanding, Solve Customer Problems and Have Fun!
What to expect from working at Roo!
For permanent, full time employees, we offer:
- Accelerated growth & learning potential.
- Stipends for home office setup, continuing education, and monthly wellness.
- Comprehensive health benefits to fit your needs with base medical plan covered at 100% with optional premium buy up plans.
- 401K
- Unlimited Paid Time Off.
- Paid Maternity/Paternity and reproductive care leave.
- Gifts on your birthday & anniversary.
- Opportunity for domestic travel, including for regional team building events.
Overall, you would be part of a mission-driven company that will significantly empower the lives of all veterinary professionals and the health of the overall animal industry that seeks massive innovation.
We have diverse, passionate & driven team members from a variety of backgrounds, and Roo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are committed to creating an inclusive environment for all employees and candidates. We understand that your individual experience may not check every box but we still encourage you to apply even if you are not confident in every expectation listed.
Ready to join the Roo-volution?!
