Key Facts

Remote From:

Anywhere

Full time

Junior (1-2 years)

English

Hard Skills

Voucher Processing KPI Reporting Automated Message Handling Systems Bank Compliance Online Communication

Other Skills

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Non-Verbal Communication
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Ability To Meet Deadlines
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Multitasking
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Time Management
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Customer Service
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Detail Oriented

Roles & Responsibilities

Bachelor's degree or high school diploma with two years of relevant work experience (e.g., federal claims process, federal travel, or finance compliance)
Excellent customer service and attention to detail
Strong written and verbal communication skills
Demonstrated ability to manage multiple tasks and priorities in a fast-paced environment while consistently meeting deadlines

Requirements:

Receiving, reviewing, and authorizing travel requests
Reviewing and processing travel vouchers
Ensuring travelers' compliance with the Federal Travel Regulation and the agency's travel policy in all transactions
Supporting travelers who are making and booking their own travel arrangements

Seneca Nation Group

Government Administration

About Seneca Nation Group

The Seneca Nation Group (SNG) is the federal government contracting business of Seneca Holdings, which is wholly owned by the Seneca Nation. We meet the mission-critical needs of our Federal Civilian, Defense, and Intelligence Community customers across a variety of domains. Our portfolio is comprised of multiple companies that participate in the Small Business Administration 8(a) program. It is our mission to improve the economy of the Seneca Nation by providing products and services that support the critical missions of our federal government customers. SNG generates over $270 million in annual revenue from diverse business enterprises focused in both commercial and government markets that directly supports over 8,500 Seneca shareholders. The financial stability and support from the Seneca Nation enables us to confidently assert our ability to meet customer requirements in ways not normally available from small businesses.

Company type: SME

Industry: Government Administration

Founded: 2018

Company size: 501 - 1000

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Job description

Great Waters Federal is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on LinkedIn.

Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.

Great Waters Federal is seeking a Junior Travel Claims Analyst to support one of our government customers.

Roles and Responsibilities include, but are not limited to:

Receiving, reviewing, and authorizing travel requests
Reviewing and processing travel vouchers
Ensuring travelers' compliance with the Federal Travel Regulation and the agency's travel policy in all transactions
Supporting travelers who are making and booking their own travel arrangements
Providing customer support by phone, email and through an automated help desk system
Tracking workload volume and supporting performance metrics reporting

Basic Qualifications:

Bachelor's degree OR HS diploma plus two years of relevant work experience (e.g., federal claims process, federal travel, or finance compliance)
Excellent customer service and attention to detail
Strong written and verbal communication skills
Demonstrated ability to manage multiple tasks and priorities in a fast-paced environment while consistently meeting deadlines

Desired Skills:

Experience coordinating travel from pre-travel authorization through voucher approval
Familiarity with the Federal Travel Regulation

Equal Opportunity Statement:
Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.