Service Portfolio Manager (4525)

JOB DESCRIPTION

Come work for a large global financial and insurance products company! This is your chance !!

Start a successful career in a renowned company in the international market! Great opportunity!

Global insurance and asset management company seeks a responsible, organized, dynamic and team-oriented person.

RESPONSIBILITIES AND ASSIGNMENTS

• Shape the ongoing transformation of our service portfolio, considering latest strategic directions, customer journeys, group guardrails and compliance requirements;
• Support the transformation and simplification of the AZ Technology of America global service portfolio towards a functional, customer-centric, and integrated service structure;
• Support the set-up of Portfolio Intelligence to provide key insights on the AZ Technology of America service portfolio based on requirements of selected stakeholder groups;
• Support the global SPM Network (branch and IT function representatives) via streamlined communication and consulting on Service Portfolio Management queries;
• Execute service design jointly with Service Managers according to business requirements and service design guidelines;
• Qualify service design requests and consult Service Managers on operational and commercial implications of different implementation options;
• Support on management reporting and solution design requests related to Service Portfolio, Service Catalog and Service Management;
• Work with Operations, Finance, Pricing, IT Architects, and Legal teams to define and maintain the process and prerequisites to bring new services to market;
• Liaise with the Service Management and Account Management teams to estimate level-of-effort and resource types required to successfully deliver service offerings.

REQUIREMENTS AND QUALIFICATIONS

• Fluent English;
• Higher education degree or equivalent work experience as (IT) Project/ Program Manager and/ or Service (Delivery) Manager;
• Process and project management, governance, and service management training and/ or certification desirable;
• International project experience and/ or consulting experience;
• Applying strategic, analytical, and sustainable thinking and problem-solving capabilities;
• Ability to carry out tasks independently in non-standardized (ever-changing) work situations;
• Effective communication and relationship building skills;
• Knowledge of existing process landscape, standards, tools (e.g. ServiceNow) and organization desirable.

ADDITIONAL INFORMATION

Hiring model:

• PJ.

Form of action:

• 100% Remote

SEJAM BEM VINDOS A KEEP SIMPLE 👇🏽

Somos uma empresa de consultoria em TI com mais de 10 anos no mercado e contamos com um time de especialistas em recrutamento tech. Nosso processo é 100% focado na experiência de quem tanto importa, o candidato.

Optamos por fazer a diferença e temos orgulho em dizer que todos que passam pela Keep Simple se sentem especiais. Possuímos um ambiente descontraído, colaborativo, e adotamos o ágil de verdade.

Faça parte da nossa história, #vemprakeep 💙🚀