Key Facts

Remote From:

Full time

Senior (5-10 years)

English

Hard Skills

Atlassian Confluence JIRA Tool Management Runbook Debugging End-User Training And Support Analytical Dashboard Data Migration Project Management Environment Management Customer Requirements Analysis Solution Architecture In-Licensing Bitbucket Integration Testing Design Thinking Stakeholder Communications

Other Skills

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Problem Reporting
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Communication
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Teamwork
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Problem Solving

Roles & Responsibilities

8 years of experience with Jira
Jira administration experience
Experience with the Xray test management tool
Experience with Jira, Confluence, Bitbucket integrations and APIs

Requirements:

Develop features and capabilities utilizing the Facilities and Asset Management portfolio in Jira
Gather requirements for business processes and optimize/improve Jira, Confluence, and Bitbucket builds and configurations
Provide application support for Jira and Confluence to IT and business users
Perform tool integrations and customizations, including JIRA APIs, webhooks, plugin evaluation (e.g., XRAY), and workflow design

Quantum Strides LLC

About Quantum Strides LLC

Quantum Strides is an IBM Sustainability Software Business Partner specializing in solutions for Real Estate & Asset management, Capital Projects, Space & Move management, Operations & Maintenance and Sustainability. We are innovators and problem-solvers at heart. Using technology to tackle complex challenges and to deliver efficiencies for our customers is the bedrock of our culture and what we do best.Headquartered in the Washington DC metro area and consisting of a highly skilled workforce in the United States, we are a reliable partner for several Fortune 500 customers and Government entities. Additionally, our state-of-the-art development and test teams in India and talent pool in Canada, places us in a unique position to serve our clients across diverse geographical regions.Quantum Strides is considered an IBM TRIRIGA expert and has nearly a decade of experience in implementing, upgrading, and supporting the IBM TRIRIGA Application & Platform. Furthermore, we provide a highly skilled Maximo workforce to support IBM Maximo implementations and upgrades. Additionally, as an IBM Envizi partner, we help organizations with scope 1, 2 and 3 ESG reporting. Quantum Strides is also a ServiceNow (SNOW) partner specializing in IT Service Management (ITSM), IT Asset Management (ITAM) and has expertise in integrating SNOW to IBM technologies to provide customers with the best of both worlds.

Company type: SME

Founded: 2018

Company size: 51 - 200

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Job description

Jira Administrator Job Description

Quantum Strides LLC (QS) is a leader in the IWMS and EAM space providing services to enterprise customers globally. We are headquartered in the Washington DC metro area with a workforce that is spread across globe including the United States, Canada, India and UAE. QS provides IWMS, EAM and Cybersecurity solutions that include implementation, Upgrade, Integration, Analytics and Support services to Fortune 100 customers and government agencies.

Why join the Quantum Strides Team:

Be a part of innovative IWMS and EAM engagements with our Fortune 100 customers

Ability to work with a team that is globally located in the United States, Canada, India and UAE

Exposure to client facing engagements and with a real opportunity to make a change
Opportunities to progress beyond this role

Great career growth potential

Compensation that is industry best with attractive benefits

Key Responsibilities: -

As a Jira Administrator, you will develop features and capability utilizing portfolio of Facilities and Asset Management.

Gather requirements for business processes, and determine ways to optimize/improve JIRA/Confluence/BitBucket build and configure

Provide application support for JIRA and Confluence to IT the rest of the business

Perform Tool Integrations & Customization

JIRA APIs and web hooks

Support JIRA and Confluence users

Work with business users to evaluate JIRA and Confluence plug-ins, determine licensing needs, and perform testing, installation, and configuration of the plug-ins