Key Facts

Remote From:

Full time

Senior (5-10 years)

English

Hard Skills

SAP ERP Business Transaction Management SAP CRM Project Implementation Cross-Functional Collaboration Customer Complaint Resolution Business Analysis Payment Processing SAP CRM Contract Management Campaign Management Customer Requirements Analysis Impact Assessment Stakeholder Engagement SAP Fiori SAP Applications

Other Skills

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Verbal Communication Skills
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Social Skills
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Collaboration

Roles & Responsibilities

5+ years of hands-on SAP CRM core configuration and project delivery, including at least one full SAP CRM implementation in the Utilities sector
Strong experience with SAP CRM to ISU middleware configuration (BDOCS) and integration
Knowledge of CRM technical master data structures (Business Partner and utilities-specific master data) and business transaction configuration (e.g., IR)
Experience with SAP Web UI and UI Component Workbench, and familiarity with utilities business processes (Move-in/Move-out, Payment Scheme, Contract Management, Complaints and Campaigns Management)

Requirements:

Lead and execute SAP CRM core configuration and project delivery for utilities-focused implementations, including full project lifecycles
Configure and maintain SAP CRM to ISU middleware interfaces and BDOCS-based integrations
Perform CRM impact assessments and develop low-level design specifications to guide configuration and development
Collaborate across SAP functional and technical work streams and coordinate with stakeholders to drive requirements, process analysis, and solution alignment

PradeepIT Consulting Services Pvt Ltd

About PradeepIT Consulting Services Pvt Ltd

Join PradeepIT: Innovating Information Technology and Solutions We pride ourselves on delivering exceptional results in the digital era of Information and Technology. With a track record of successful projects across offshore, nearshore, and onshore locations, we've built a clientele spanning 3 continents and 100+ companies. Our 380+ successful projects reflect our commitment to excellence. At PradeepIT, we prioritize the satisfaction of our resources, followed closely by meeting the needs of our clients and partner companies. Our service offerings include Outsourcing, Managed Services, Recruitment Process Outsourcing, Customer Relationship Management, Web Designing & Development, Content Development, and E-commerce Management. We specialize in SAP S/4 HANA, SAP Customer Data Cloud (Gigya), SAP CPQ (Calliduscloud), SAP Customer Experience, Mobility, Android, iOS & Hybrid development for native application developments. Our core value of "Join As Employee With Us And Grow Up As Entrepreneur" drives our mission. We proudly introduce our venture companies: 1. HG Infotech Pvt Ltd 2. Beli Brother Consulting Pvt Ltd 3. Involvemind 4. Stackglobe 5. Prastuti Consulting 6. Khahara Consulting 7. Thinkhigh And many more to come in the near future. We invite you to be part of our clients' success stories by adopting the latest technology and continually improving processes. If you'd like to learn more about us or have specific questions, visit www.pradeepit.com, call us at 08047363377, or email info@in.pradeepit.com. Let's work together on your next project!

Founded: 2018

Company size: 51 - 200

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Job description

Req ID : 3-CRM

1X SAP CRM Functional

Job Description:

5+ years of hands on SAP CRM core configuration and project delivery experience with at least one SAP CRM project full implementation in the Utilities sector.
Must have experience and strong awareness of SAP CRM to ISU middleware configuration. (BDOCS)
Strong Knowledge of Business transaction configuration for example IR
Knowledge of technical master data structure in CRM (business partner as well as utilities specific technical master data)
Comprehensive understanding of the SAP WEB UI and UI component workbench.
Must have knowledge of the following business processes with experience in the utilities arena
- Move in/Move out
- Payment Scheme
- Contract management
- Complaints
- Campaigns Management
Experience with ERMS, SAP Gateway & Fiori would be a plus
Strong communication skills required: written, verbal, strong interpersonal skills and able to participate actively in project requirement discussions and business process analysis.