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SAP C4C Functional

Key Facts

Remote From: 
Full time
Mid-level (2-5 years)
English

Other Skills

  • Calmness Under Pressure
  • Verbal Communication Skills
  • Time Management
  • Customer Service
  • Microsoft Office
  • Computer Literacy

Roles & Responsibilities

  • In-depth knowledge of CRM business processes in Sales, Service and Marketing
  • Experience in requirements gathering workshops and solution design
  • Experience in scoping and fine-tuning the SAP C4HANA solution
  • Exposure to SAP C4HANA implementation methodology and deployment options

Requirements:

  • Lead functional activities in SAP C4HANA/C4C implementations, including requirements gathering and solution design for Sales, Service, and Marketing processes
  • Scope, fine-tune, and tailor the SAP C4HANA solution; create and modify Org structures, material, and customer data as required
  • Configure and customize reports to meet customer requirements and manage integration setups with SAP/Hybris and non-SAP systems
  • Follow SAP C4HANA implementation methodology and deployment options, coordinating with project lifecycle to ensure timely delivery

Job description

Job Description:

Functional SAP C4HANA skills (Preferred):

  • In depth knowledge of CRM business processes in Sales service and Marketing
  • Experience in conducting requirements gathering workshops and solution design
  • Experience on scoping and Fine-tuning the SAP C4HANA solution
  • Experience in Key user tools and screen adaptations
  • Experience in creation of Org structure, Material and customer data
  • Exposure to Integration set up with various SAP/Hybris and non-SAP systems
  • Experience in customizing and tailoring the reports as per customer requirements
  • Exposure to SAP C4HANA implementation methodology and deployment options

General Expectations:

  • Good explore to SAP project life cycle.
  • Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
  • Excellent computer proficiency (MS Office Word, Excel and Outlook)
  • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
  • More than 8 years of SAP C4HANA implementation/Roll out project
  • 2 -3 years of domain experience in Sales and marketing or after sales post MBA is preferred

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