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UX Researcher

Role overview

Qualifications

  • 4+ years of experience in applied product research
  • Ability to create a research plan with a logical hypothesis and to ask and answer product and user experience questions; fluent in Thai and English
  • Experience with a range of qualitative methods (interviews, contextual inquiry, concept testing, diary studies) and a subset of quantitative methods (surveys)
  • Strong ability to communicate research results to cross-functional stakeholders using data storytelling and presentations; understanding of quantitative/behavioral analysis, statistics, and design thinking

Responsibilities

  • Work with Design teams to identify research initiatives and design hypotheses; lead studies examining user behavior and attitudes
  • Generate actionable insights that fuel ideation and evaluate product experiences
  • Conduct research using a variety of qualitative methods and a subset of quantitative methods (e.g., surveys)
  • Collaborate with cross-functional teams to ensure the voice of customers is heard in design and development; develop case studies and impact reviews

Key facts

Hard skills

Other skills

  • Communication
  • Analytical Thinking
  • Creativity

About the company

Appsynth logo

Appsynth

  • IT Services & Consulting
  • SME
  • 51–200
Appsynth is Thailand’s leading Digital Innovation Consultancy. We help forward-thinking companies accelerate their impact through smarter digital solutions. We achieve faster impact by: • Building the right things - focusing only on the things that truly create value • Building for results - ensuring we deliver target outcomes, not just outputs • Building to scale - creating reliable solutions that serve millions of users How we do this: • User Centred Design: Research and testing with real users to discover the best solution • Agile Development: Iterative and flexible development to adapt to new insights • Lean Delivery: Releasing early and often to learn from real product usage • Product Management: Prioritising the product roadmap to maximise market impact • Data Analytics: Revealing insights from data to make better-informed decisions • Growth Optimization: Running product experiments to grow engagement, retention and revenue

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Job description

Role Description

As Senior UX Researcher at Appsynth, you will be responsible for collecting and preparing research materials in the design team. Research team will be the shared resource across multiple projects.

Report to: Design Lead 

What you will do

    • Work closely with Design teams to identify research initiatives
    • Design hypotheses and lead studies that examine both user behavior and attitudes
    • Generate actionable insights that both fuel ideation and evaluate product experiences
    • Conduct research using a wide variety of qualitative methods and a subset of quantitative methods, such as surveys
    • Communicate results and illustrate suggestions in compelling and creative ways
    • Collaborate with a cross-functional team to ensure the voice of customers are being heard and considered in the design and development process
    • Develops case studies to demonstrate the value we bring for clients. Creates impact reviews for all presentations

    What you will need

      • Able to communicate fluent in Thai & English 
      • 4+ years experience in applied product research
      • Ability to create a research plan including logical formulation of a research hypothesis
      • Ability to ask, as well as answer product and user experience related questions
      • Experience with a range of qualitative methods such as interviews, contextual inquiry, concept testing, and diary studies
      • Ability to communicate research results to cross-functional stakeholders with data storytelling,
        presentation slides, and storytelling
      • Understanding of quantitative, behavioral analysis and statistical concepts
      • Understanding of design thinking process and user-centered design methods

    Benefits

    • Flexible remote working arrangements (Hybrid)
    • Sabbatical leaves & Duvet day
    • Medical insurances
    • Provident fund
    • Wellness & Education allowances
    • Office snacks and free-flow drinks
    • Off-site team building events

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