About the client´s company:
At the client´s company, they are dedicated to delivering cutting-edge solutions and services that empower businesses to achieve their goals. Our team is composed of highly skilled professionals who are passionate about technology and innovation. They provide a dynamic and collaborative work environment where you can grow your career and impact.
Job Overview:
We are seeking a highly skilled and experienced Senior Salesforce Quality Assurance Engineer with a strong focus on manual testing within the core Salesforce platform (Sales Cloud). This individual will play a pivotal role in ensuring the quality and reliability of our clients' Salesforce implementations. The ideal candidate will possess deep expertise in manual testing methodologies, a thorough understanding of Salesforce Sales Cloud functionalities, and a proven track record of delivering high-quality testing solutions within complex Salesforce environments.
Responsibilities:
- Salesforce Test Strategy & Planning:
- Conduct thorough assessments of clients' Salesforce Sales Cloud testing needs.
- Develop comprehensive manual test plans and test cases based on client requirements and business processes.
- Analyze existing Salesforce implementations to identify areas for improvement in testing coverage and efficiency.
Salesforce Manual Testing:
- Perform comprehensive manual testing, including functional, regression, integration, and user acceptance testing, within the Salesforce Sales Cloud platform.
- Conduct thorough exploratory testing to identify potential defects and usability issues.
- Ensure adherence to quality standards and best practices throughout the testing lifecycle.
Salesforce Data Validation & Reporting:
- Validate data integrity and accuracy within Salesforce Sales Cloud.
- Document and report defects clearly and concisely, providing detailed steps for reproduction.
- Generate comprehensive test reports and communicate testing progress to stakeholders.
Collaboration & Communication:
- Collaborate closely with Salesforce developers, administrators, and business analysts to ensure comprehensive test coverage.
- Communicate testing progress, issues, and recommendations effectively to stakeholders.
- Act as a subject matter expert on Salesforce Sales Cloud testing.
Continuous Improvement:
- Stay up-to-date with the latest Salesforce releases, features, and testing best practices.
- Identify and implement process improvements to enhance testing efficiency and effectiveness.
- Participate in knowledge sharing and mentoring activities to elevate the team's Salesforce testing capabilities.
Qualifications:
- 5+ years of proven experience as a Salesforce Quality Assurance Engineer, with a strong focus on manual testing within the Sales Cloud platform.
- Deep understanding of Salesforce Sales Cloud functionalities and business processes.
- Strong experience in developing and executing manual test plans and test cases.
- Proficiency in writing clear and concise defect reports.
- Strong analytical and problem-solving skills, with the ability to troubleshoot complex Salesforce issues.
- Excellent communication and collaboration skills, with the ability to work effectively in a team environment.
- Salesforce Administrator, Salesforce Developer, or Salesforce Associate certification (any one of these is required).
- Experience with Test automation tools (Salesforce or other) is a plus.
- Experience in an Agile/Scrum environment.
- Experience with Git or other version control systems.
- Advanced English is a must - C1 - (B1/B2 is not fully accepted)
Nice to have:
- Experience with Experience Cloud and Revenue Cloud.
- Experience with Vlocity Insurance Cloud
- Experience with Salesforce automation tools.
- Experience testing platforms outside of Salesforce.
We offer:
$90,000 pesos monthly gross (Negotiable)
Mandatory Basics: Legal Benefits:
- The company will provide a laptop, charger, and chair.
- $600 MXN per month as remote work support.
- 15 days of Christmas bonus.
- Statutory vacation days.
- Vacation premium of 25%.
- Maternity and paternity leave.
- Social Security (IMSS).
- INFONAVIT.
- Profit sharing.
- Travel expense payment/reimbursement.
- Mexican public holidays.
Additional Benefits:
- Major medical expense insurance with coverage extended to dependent family members.
- Payment/Reimbursement for courses or certifications.
- 3 days of PTO from the start.
- Annual performance bonus.
- Annual salary increases.
- Employee referral bonus.
