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MedVA (Appointment Scheduling & Insurance Verification)

Key Facts

Remote From: 
Full time
Junior (1-2 years)
English

Other Skills

  • β€’
    Scheduling
  • β€’
    Video Conferencing
  • β€’
    Professional Communication
  • β€’
    Multitasking
  • β€’
    Time Management
  • β€’
    Detail Oriented
  • β€’
    Reliability
  • β€’
    Quick Learning

Roles & Responsibilities

  • At least 1 year of Medical VA experience in a clinical or scheduling role
  • Proficiency in Athena Health EMR (required)
  • Excellent English communication skills (clear, patient, and professional)
  • HIPAA-compliant and experienced in remote healthcare environments

Requirements:

  • Manage patient appointment scheduling with precision and care
  • Conduct insurance and balance verification
  • Support EMR documentation and updates using Athena Health
  • Communicate clearly and empathetically with patients (often parents)

Job description

Overview

Work Setup: 100% Remote (Work From Home)
Compensation: $6/hour (Weekly Payouts)

This role is perfect for a skilled Medical Virtual Assistant who thrives in a fast-paced clinical setting, enjoys multitasking, and is ready to make a real impact on patient care. You’ll be working closely with the client’s established team and supporting day-to-day clinic operations remotely.

Key Responsibilities

  • Manage patient appointment scheduling with precision and care

  • Conduct insurance and balance verification

  • Handle patient referrals and outbound communications

  • Support EMR documentation and updates using Athena Health

  • Maintain camera-on visibility during working hours for real-time collaboration

  • Communicate clearly and empathetically with patients (often parents)

Qualifications / Skills

  • At least 1 year of Medical VA experience in a clinical or scheduling role

  • Proficiency in Athena Health EMR (required)

  • Excellent English communication skills clear, patient, and professional

  • Strong multitasking and time management skills

  • Detail-oriented, dependable, and quick to learn new processes

  • HIPAA-compliant and experienced in remote healthcare environments

Work Setup / Schedule

  • Remote / Work-from-Home

  • 30 hours per week (Part-Time), with potential to increase to 40 hours

  • Eastern Time Zone alignment

  • Camera-On policy during working hours

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