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Virtual Assistant - Non Voice

Key Facts

Remote From: 
Full time
Mid-level (2-5 years)
English

Other Skills

  • Microsoft Office
  • Team Management
  • Report Writing
  • Scheduling
  • Professionalism
  • Multitasking
  • Teamwork
  • Organizational Skills
  • Prioritization

Roles & Responsibilities

  • Minimum of 2.5 years of proven experience as a Virtual Assistant, Administrative Assistant, or similar role.
  • Excellent written communication skills with a strong command of English grammar and spelling.
  • Proficiency in using email platforms, calendar management tools, and office software (e.g., Microsoft Office, Google Workspace).
  • Strong organizational skills with the ability to multitask and prioritize effectively.

Requirements:

  • Monitor and manage the company's general email inboxes, ensuring inquiries are handled promptly and professionally; respond to customer queries and support requests via email following company guidelines.
  • Filter and prioritize emails, forwarding important messages to the appropriate team members or departments.
  • Schedule appointments and meetings, manage calendars, coordinate with clients and internal teams, and reschedule as needed.
  • Maintain filing systems and perform general administrative tasks such as data entry, document management, and preparation and distribution of reports and presentations.

Job description

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Minimum of 2.5 years of proven experience as a Virtual Assistant, Administrative Assistant, or similar role. Excellent written communication skills with a strong command of English grammar and spelling. Proficiency in using email platforms, calendar management tools, and office software (e.g., Microsoft Office, Google Workspace). Strong organizational skills with the ability to multitask and prioritize effectively.

Core responsibilities:

Monitor and manage the company’s general email inboxes, ensuring that all inquiries and communications are handled promptly and professionally. Respond to customer queries, support requests, and other communications via email, following company guidelines and procedures. Filter and prioritize emails, forwarding important messages to the appropriate team members or departments. Schedule appointments, meetings, and other events for clients and team members, ensuring that all parties are informed and reminders are sent. Coordinate with clients and internal teams to confirm availability and reschedule appointments when necessary. Maintain and update calendars, ensuring all appointments are accurately recorded and conflicts are avoided. Perform general administrative tasks such as data entry, document management, and updating client records. Assist in the preparation and distribution of reports, presentations, and other documents as required. Maintain organized and accessible filing systems, both digital and physical, to ensure that all records are up-to-date and easy to retrieve.

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!

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