Loan Processor

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Job Requirements:

• 3+years experience in loan processing or a similar role.
• Knowledge of loan processing software and systems, ideally Min IT. 
• Strong attention to detail and organizational skills. Ability to work efficiently in a fast-paced environment. 
• Strong negotiation and communication skills. 
• Ability to handle difficult conversations with customers.
• Proficiency in relevant software and databases, preferably Salesforce.

Core responsibilities:

• Review loan applications and supporting documents.
• Verify applicant information and documentation. 
• Coordinate with underwriters to ensure timely processing.
• Communicate with customers to request additional information if needed. 
• Maintain compliance with regulatory requirements. 
• Contact customers to collect outstanding debts. 
• Negotiate payment plans and settlements with customers. 
• Maintain accurate records of collection activities. 
• Investigate and resolve any discrepancies or disputes. 
• Provide regular reports on collection performance.

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!