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Appointment Scheduler

Roles & Responsibilities

  • 2.5-5 years of experience in an administrative or virtual assistant role, preferably in a creative or photography-related industry.
  • Proven appointment management skills with the ability to schedule and manage calendars and handle high volumes of client bookings.
  • Excellent written English communication skills with a friendly and professional tone.
  • Familiarity with automation tools and CRM platforms to streamline appointment handling and communication.

Requirements:

  • Appointment Scheduling: Manage and coordinate the photographer’s calendar, booking client appointments and ensuring timely confirmations.
  • Client Communication: Respond to client inquiries via text and email, handle availability requests and coordinate follow-ups as needed.
  • CRM Management: Maintain and update client information, track ongoing projects, and organize contact information for efficient workflow.
  • Automation Setup: Implement basic automation tools to streamline appointment confirmations and reminders, ensuring clients are consistently informed.

Job description

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Experience: 2.5-5 years in an administrative or virtual assistant role, preferably in a creative or photography-related industry. Appointment Management: Proficient in scheduling and managing calendars, with a demonstrated ability to handle high volumes of client bookings. Communication Skills: Excellent written English communication skills, with a friendly and professional tone to enhance client relationships. Tech-Savvy: Familiarity with automation tools and CRM platforms to streamline appointment handling and communication. Attention to Detail: Highly organized, with the ability to keep track of multiple clients, projects, and calendar details. Reliability: A strong sense of responsibility and dedication, ensuring all appointments are scheduled accurately and without conflicts.

Core responsibilities:

Appointment Scheduling: Manage and coordinate the photographer’s calendar, booking client appointments and ensuring timely confirmations. Client Communication: Respond to client inquiries via text and email, handling availability requests and coordinating follow-ups as needed. CRM Management: Maintain and update client information, track ongoing projects, and organize contact information for efficient workflow. Project Coordination: Liaise with clients on project timelines, requirements, and session specifics to ensure all details are accurately recorded. Automation Setup: Implement basic automation tools to streamline appointment confirmations and reminders, ensuring clients are consistently informed. Administrative Support: Assist with organizing and storing digital files, processing contracts, and managing client records for seamless operations.

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!

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