Appointment Scheduler

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

2.5-5 Years of Relevant Experience: Prior experience in B2B lead generation and appointment setting, preferably in commercial services, cleaning, or facilities management. Commercial Janitorial Industry Knowledge (Preferred): Familiarity with the needs and operations of professional buildings, medical offices, and commercial spaces (excluding restaurants). Clear English Communication: Must be articulate, professional, and easily understood on calls; no heavy accent preferred to maximize clarity. Outgoing personality, strong listening skills & attention to detail. Self-Directed & Organized: Able to build and manage your own outreach lists, track progress independently, and maintain accountability without constant supervision. Thick Skin & Results-Driven: Sales-driven, confident making cold calls and handling objections; focused on booking genuinely interested, high-quality appointments - not just filling quotas. Tech-Savvy with CRM or Spreadsheet Tools: Competent in using CRMs or Excel/Google Sheets to log contact info, follow-up dates, and appointment statuses with accuracy.

Core responsibilities:

Prospect Identification & Outreach: Research and build qualified lists of commercial businesses (including corporate offices, medical facilities, and professional spaces), who are either underserved by their current cleaning provider or lack janitorial services altogether. Calling & Follow-Ups: Make consistent outbound calls (150-200/day) to decision-makers with confidence and clarity using your generated lead list; establish interest and schedule discovery appointments for the sales team; refine call scripts/lead qualification process as needed. CRM & Lead Tracking: Maintain organized, up-to-date records of all outreach, call notes, and follow-ups using CRM tools or spreadsheets (Excel, Google Sheets) to manage the sales pipeline efficiently. Appointment Vetting & Prequalification: Ensure every appointment is high quality: properly vetted for interest, location, and decision-making authority, with a goal of booking two strong appointments per week that are likely to convert. Rejection Handling & Resilience: Engage respectfully and persistently, even in the face of rejection; maintain a positive tone and professionalism while continuing to open new opportunities. Collaboration with Field Team: Coordinate with the sales team to understand and communicate the company's unique selling points. Ensure appointment details are accurate, timely, and actionable, facilitating smooth transitions from lead generation to on-site quoting.

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!