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Inside Sales Representative

Key Facts

Remote From: 
Full time
Mid-level (2-5 years)
English

Other Skills

  • •
    Microsoft Excel
  • •
    Record Keeping
  • •
    Analytical Skills
  • •
    Customer Service
  • •
    Project Design
  • •
    Microsoft Word
  • •
    Report Writing
  • •
    Microsoft Outlook
  • •
    Calmness Under Pressure
  • •
    Non-Verbal Communication
  • •
    Multitasking
  • •
    Teamwork
  • •
    Solutions Focused
  • •
    Organizational Skills
  • •
    Detail Oriented

Roles & Responsibilities

  • Minimum 2 years of experience in administrative support, inside sales, or customer service within a commercial or industrial setting
  • Strong mathematical and analytical ability with proficiency in Microsoft Office (Word, Excel, Outlook) and CRM systems
  • Excellent written and verbal communication skills
  • Detail-oriented with strong organizational and multitasking abilities

Requirements:

  • Generate quotes, project setups, sales leads, and bid documentation with accuracy and timeliness
  • Manage and update CRM data to ensure all customer information is current and complete
  • Support Account Representatives with client communications and order management
  • Build and maintain strong relationships with existing and prospective customers through proactive engagement

Job description

Inside Sales Representative
Join a Leading U.S. Pipe Distribution Company Build Global Client Relationships from South Africa
Fully Remote (South Africa) | R26,000 - R33,000 per month | US Hours (Split Shifts)

About Our Client
Our client is a trusted U.S.-based leader in industrial pipe distribution, serving customers across multiple sectors with a focus on reliability, quality, and long-term relationships. The company prides itself on its collaborative culture, professional development opportunities, and commitment to providing outstanding service in every client interaction.

The Role: Inside Sales Representative
This role exists to support the company's growth through efficient sales operations, customer relationship management, and accurate quotation handling. You'll play a key part in developing new business opportunities, maintaining client accounts, and ensuring smooth coordination between customers, vendors, and internal teams.

Key Responsibilities

  • Minimum 2 years of experience in administrative support, inside sales, or customer service within a commercial or industrial setting

  • Generate quotes, project setups, sales leads, and bid documentation with accuracy and timeliness

  • Manage and update CRM data to ensure all customer information is current and complete

  • Support Account Representatives with client communications and order management

  • Build and maintain strong relationships with existing and prospective customers through proactive engagement

  • Evaluate bids, collect vendor quotes, and ensure compliance with specifications

  • Prepare reports and maintain organized records of correspondence and sales activity

  • Collaborate with teammates during meetings, training sessions, and team initiatives

About You

  • At least 2 years of experience in inside sales, administration, or customer support

  • Strong mathematical and analytical ability with proficiency in Microsoft Office (Word, Excel, Outlook) and CRM systems

  • Excellent written and verbal communication skills

  • Detail-oriented with strong organizational and multitasking abilities

  • Proactive, reliable, and able to work effectively under pressure

  • Team player with a positive, solutions-focused attitude

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