San Francisco, CA / Remote (US)
Full-time
We're partnering with a venture-backed AI infrastructure company building tools that help teams develop, test, and deploy reliable machine learning systems. Their platform is used by both fast-growing startups and large enterprise customers to ensure AI systems perform consistently, safely, and at scale.
The team is early, highly technical, and deeply customer-focused. They work closely with enterprise customers and are looking for a solutions engineer who can operate at the intersection of product, engineering, and go-to-market.
This is a high-impact, customer-facing role for someone who is both technically strong and highly communicative.
You'll work closely with sales, product, and engineering to support pre-sales efforts, lead technical demos, and partner with customers post-sale to ensure long-term success. Youll also play a critical role in feeding real-world customer insights back into the product roadmap.
Partner with go-to-market teams on pre-sales efforts, including leading technical calls and product demos
Work directly with customers to understand their technical needs and success criteria
Act as a technical point of contact across the customer lifecycle, from onboarding to renewal
Ensure customer satisfaction, retention, and expansion across enterprise accounts
Translate complex technical concepts into clear, compelling explanations for varied audiences
4+ years of experience in engineering, product, solutions engineering, sales engineering, or a related role
Strong technical foundation (experience with Python and/or modern frontend frameworks is a plus)
Comfort working directly with customers and leading technical conversations
Ability to own initiatives end-to-end with minimal direction
Strong communication skills and executive presence
Interest in AI systems, developer tools, or highly technical products
Comfort operating in ambiguous, fast-moving environments
High impact: Play a key role in helping enterprises adopt and trust AI systems
Cross-functional exposure: Work closely with product, engineering, and GTM teams
Early ownership: Shape how the solutions function as the company scales
Growth: Opportunity to expand scope into leadership, product, or technical roles over time
Flexibility: Remote-friendly with optional in-person collaboration
Competitive salary and meaningful equity
Health, vision, and dental insurance
Flexible PTO
Remote-friendly / hybrid culture
Regular team off-sites and team events
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