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Associate Director, Business Development, Patient Safety & Quality

Roles & Responsibilities

  • Proven track record in healthcare business development, sales, or strategic partnerships, preferably in the Europe, Middle East and Africa (EMEA) region
  • Strong leadership, people management, and cross-functional collaboration skills with experience overseeing patient safety and quality improvement initiatives
  • Ability to develop and implement strategic business development plans, identify opportunities, build client relationships, and achieve revenue targets
  • Excellent client relationship management, communication, and presentation skills, including proposal development and presenting to senior client leadership

Requirements:

  • Lead, manage, and support Patient Safety and Quality Improvement projects within the EMEA region; foster a team-based culture and represent the company at industry events and conferences
  • Drive revenue growth by identifying opportunities, developing new markets, building sustainable client relationships, and achieving yearly revenue budgets across consultancy services, training programs, and online publications
  • Coordinate and manage client relationships and project delivery; prepare progress reports for client upper management; ensure delivery of high-level patient safety reports and analysis
  • Participate in research and evaluation activities; develop training materials and represent ECRI as subject-matter-expert at relevant healthcare conferences and platforms

Job description

Job Summary

The Associate Director, Business Development plays a pivotal role in expanding ECRI's reach and impact in the European Middle East & Africa (EMEA) region. You will be responsible for developing and executing strategic business development plans in the fields of Patient Safety and Quality Improvement and to drive new partnerships, identify and cultivate client relationships, and secure new revenue streams.

 

Duties and Responsibilities

Description

 

  • Leadership and Management
    • Lead, manage, supervise, and support the Patient Safety and Quality Improvement projects within the EMEA region..
    • Foster a team-based culture and ensuring positive interactions with other departments within the company.
    • Represent the company at industry events and conferences.

 

  • Business Development
    • Responsible for achievement of yearly revenue budget
    • Driving business growth by identifying opportunities, developing new markets, and building sustainable client relationships.
    • Development and implementation of strategies and initiatives designed to successfully provide ECRI value propositions in each country.
    • Responsible to ensure business growth for all business model (i.e. consultancy services, training programs and online publications).
    • Play a significant role in client development, relationship management, understanding issues, challenges, and needs.
    • Understand, develop, and implement concepts, strategy, and solutions in collaboration with clients. Identify client’s problem statement and produce conceptual solution to mitigate the statement.
    • Prepare proposals, identify potential benefits, and recommend solutions for project implementation.
    • Actively identify business opportunities through meeting platforms; participate or present in meetings related to the healthcare industry, keep abreast about trends, rules and regulations and issues related to the healthcare industry.
    • Track and report on all activities related to set business development goals.
    • Share concerns and challenges in the market space, suggest mitigation strategy.

 

  • Client Relationship
    • Prepare and communicate progress reports to present to the client’s upper-level management through the duration of a project, reports any concerns and gets approval for necessary changes.
    • Maintain excellent relations with clients or potential clients to better position ECRI for future business opportunities.

 

  • Project Management
    • Responsible to coordinate, participate and be the liaison point between Client and ECRI throughout the entire project.
    • Contribute to the project when required, keep update on project status, mitigate challenges during project progression together with project management team.
    • Delivery of high level patient safety reports and analysis for Clients

 

  • Research and Evaluation
    • Participate when required, in EMEA research and evaluation activities involving secured projects.
    • Participate when required, when conducting studies and investigation related to medical technology, clinical workflow process and other related research topics.
    • Review literature and prepare reports on new and emerging patient safety and quality initiatives within EMEA.

 

  • Learning and Development
    • Participate when required, in EMEA development of training material, subject content and other research material.
    • Conduct on-site or online training sessions and demonstrations for ECRI membership programmes.
    • Representing ECRI as part of our subject-matter-expert team providing presentation in relevant healthcare conferences and platforms.

 

 

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