Logo for PRN, a STRATACACHE company

Field Service Technician - PT

Key Facts

Remote From: 
Part time
English

Other Skills

  • Troubleshooting (Problem Solving)
  • Accountability
  • Communication
  • Time Management
  • Customer Service
  • Detail Oriented
  • Physical Flexibility
  • Relationship Building

Roles & Responsibilities

  • Part-time availability up to 20 hours/week
  • Ability to perform routine technical maintenance and service in retail locations
  • Willingness to travel within 100 miles of DMA; reliable transportation
  • Flexible hours and strong documentation/reporting skills

Requirements:

  • Maintain, troubleshoot, and replace software/hardware as needed in all assigned locations
  • Provide detailed accounts of visits to PRN/STRATACACHE HD; maintain detailed site visit records and generate daily/weekly reports
  • Prioritize and complete all work following established policies and guidelines; develop and maintain positive working relationships with site management and associates to support problem resolution and compliance
  • Perform other duties as assigned

Job description

Health delivers personalized in-store digital shopper solutions for wellness retailers and brands. Our solutions and services improve compliance scores, drive in-store conversion, and support shopper well-being. With PRN Health, pharmacy shoppers, retailers and suppliers receive an engaging in-store experience backed by deep customer insights. As part of the STRATACACH E family, PRN Health has access to an extensive network of technology and customer experience experts that allow us to deliver end-to-end scalable, fully managed digital networks built on the most reliable software platform and hardware in the industry.  Visit www.prnhealth.com to learn more!

 

We are hiring for a Field Service Technician on a Part-Time Basis (up to 20 hours/week) to provide routine technical maintenance and service in retail locations within 100 miles of DMA.  Flexible hours.

 

PRINCIPLE ACCOUNTABILITIES:

  • Maintain, troubleshoot and replace software/hardware as needed in all assigned locations.  Provide detailed account of visits to PRN/STRATACACHE HD.
  • Maintain detailed records of each site visit, generate daily/weekly reports
  • Assume responsibility for prioritizing and completing all work following established policies and guidelines.
  • Develop and maintain positive working relationship with site management and associates to leverage problem resolution and compliance support
  • Other duties as assigned.

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