Administrative experience supporting Windows and Linux operating systems
Basic understanding of Active Directory, Oracle database, and load balancing
Experience with instrumentation for monitoring and logging the health and availability of services using tools such as Splunk, PowerBI, Jenkins, Git, Datadog
Experience participating in on-call support rotations for production systems using PagerDuty and ServiceNow, and documenting work using Confluence and Jira
Requirements:
Ensure application and infrastructure solutions are stable, secure, and compliant with organization's standards and practices
Provide high-availability operational support across the environment
Support existing monitoring solutions to ensure continuous availability of critical systems
Communicate highly complex ideas and concepts to peers and non-technical customers
Job description
Systems Engineer – Experience with Windows, Linus, Patching, Release Location – Remote – must be willing to work PST Duration – 6 months + Rate - DOE
Systems Engineer Role
Be a part of the Release Engineering team where your impact reaches ~10,500 stores across US and Canada. We are seeking someone with experience in supporting a system that supports large-scale deployments. You are accountable for ensuring high availability for our deployment application, Marimba, and the infrastructure within our data centers to support our nightly software distribution to ~75k endpoints.
Having a healthy environment means keeping our software current by applying the latest patches and releases and fine-tuning our health-monitoring alerts as required. Along with providing operational support, you should also have a growth mindset and look for opportunities to automate and simplify any manual processes that are maintainable, scalable, and reliable. As an Engineer, you will…
Communicate highly complex ideas and concepts to peers and non-technical customers
Establish cross-functional, collaborative relationships with business and technology partners
Work with outside vendors to manage support issues
Ensure application and infrastructure solutions are stable, secure, and compliant with organization's standards and practices
Provide high-availability operational support across the environment
Support existing monitoring solutions to ensure continuous availability of critical systems
Qualifications:
Administrative experience supporting Windows and Linux operating systems
Basic understanding of Active Directory, Oracle database, Load Balancing
Experience with instrumentation for monitoring and logging the health and availability of services using tools such as Splunk, PowerBI, Jenkins, GIT, Datadog
Contribute to continuous improvement of team systems and processes
Participate in an on-call support rotation for team's production systems using PagerDuty and ServiceNow
Strong interpersonal skills to build and maintain cross-functional, collaborative relationships with business and technology partners
Strong desire to document and track work using Confluence and Jira
Excellent verbal and written communication skills using Outlook, Microsoft Teams, Slack
Bachelor's degree in Computer Science or related field, or 2+ years related experience in Infrastructure Engineering, Systems Engineering, DevOps, or Site Reliability Engineering (SRE)
Required Knowledge, Skills and Abilities
Strong interpersonal skills
Ability to communicate clearly and concisely, both orally and in writing
Strong analytical and problem-solving skills
Ability to quickly learn new application systems and technologies
