Master's degree or equivalent experience or certification of specialization in patient education (e.g., CDE).
0-2 years of experience working with culturally diverse and low-income populations within a managed care setting.
Supervisory experience.
Experience with self-motivated outbound calling.
Requirements:
Develop, implement, and evaluate health education interventions and programs for network and community members; assess needs at population, geographic, and member levels.
Provide oversight and guidance to health educators, resolve issues during implementation, and make administrative decisions as delegated by the director or manager.
Coordinate health education services assessments with IPAs and medical groups and collaborate with Quality Improvement (QI) on oversight; assist with annual work plan development.
Serve as a liaison to internal departments, community-based organizations, social service agencies, and public health departments to ensure current Molina resources and facilitate referrals.
Job description
MAX BILL RATE IS $25/HR.
CANDIDATE DOES NOT NEED TO BE LOCATED IN ILLINOIS
• Will this role be fully remote? Yes
• Are there any specific locations the candidates should be in? No
• What is the expected schedule (include dates/time) 8-5 weekdays, 1 hr lunch
• What are the day to day job duties? Making outbound calls to schedule members for annual well visits.
• Top Skills Required: Experience with self-motivated outbound calling
• Required Education/Certification(s): None
• Required Years of Experience: 2
• What IT equipment is required (laptop, monitor(s), docking stations, etc.)? Computer and monitor, headset or other means of making phone calls via computer
• Is there potential for this to extend past 4 months or convert to an FTE? Not at this time
Summary: Develop, implement and evaluate health education programs for members within the network and within the community. Provide oversight and assistance to providers in meeting health education contract requirements. Additionally functions in a lead role over health educators and make administrative decisions as delegated. Essential Functions: Act as a resource to the health educators in the resolution of issues that may arise during the implementation of any intervention protocol. Make administrative decisions in the absence of the director or manager. Design, implement, and evaluate health education interventions to meet the needs of the targeted population based on priorities established by the department and current contracts. Conduct population specific, geographic specific and member specific needs assessments as required and as requested by contract. Act as a lead in the development of internal resources in collaboration with the Resource Specialist as identified within the annual work plan. Identify and evaluate health education services within the community. Use this information to extend resources to members by assisting with the development of referral agreements. Function as a liaison to internal departments, community-based organizations, social service agencies, and public health departments as assigned to ensure that Molina resource information is current and available. Provide input on the design and functionality of all utilized databases. Attend work group meetings for maintenance and coordination issues. Coordinate the health education services assessment of IPAs and medical groups as required and collaborate with QI on oversight. Perform other duties as assigned including the submission of all required monthly reports. Knowledge/Skills/Abilities: Excellent verbal and written communication skills Ability to abide by Molinas policies Maintain regular attendance based on agreed-upon schedule Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA) Ability to establish and maintain positive and effective work relationships with coworkers, clients, members, providers and customers Required Education: Masters degree required or equivalent experience or certification of specialization in patient education (such as CDE). Required Experience: 0-2 years of experience working with culturally diverse and low-income populations within a managed care setting. Supervisory experience required.
