Talent conceirge associate

Job Title: Talent Concierge Associate

Location: Remote
Department: Talent Acquisition / Human Resources
Reports To: Talent Acquisition Manager / Head of Recruitment
Employment Type: Full-Time

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Job Summary:

We are looking for a detail-oriented and candidate-focused Talent Concierge Associate to support our recruitment operations and ensure a seamless experience for candidates and hiring managers. This role acts as a liaison between candidates, recruiters, and business teams, ensuring timely communication, scheduling, and coordination throughout the hiring journey.

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Key Responsibilities:

• Candidate Experience:

  • Serve as the primary point of contact for candidates during the interview process.
  • Ensure timely updates, feedback, and support to candidates to maintain a positive experience.

• Interview Coordination:

  • Schedule interviews across time zones and coordinate with hiring managers and interview panels.
  • Manage logistics including travel arrangements (if applicable), virtual meeting links, and follow-ups.

• Recruitment Support:

  • Assist recruiters with job postings, candidate tracking, and documentation.
  • Maintain accurate records in the Applicant Tracking System (ATS).

• Stakeholder Engagement:

  • Collaborate with HR, recruitment, and business teams to ensure smooth hiring operations.
  • Provide regular status updates and resolve scheduling conflicts or delays.

• Process Improvement:

  • Identify opportunities to enhance candidate experience and streamline processes.
  • Contribute to employer branding initiatives through thoughtful candidate interactions.

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Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 2–4 years of experience in recruitment coordination, HR operations, or customer service.
• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in MS Office and experience with ATS platforms (e.g., Workday, Greenhouse, Lever).

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Preferred Skills:

• Experience in a fast-paced, high-volume recruitment environment.
• Familiarity with global hiring practices and virtual interview tools (e.g., Zoom, Teams).
• Ability to handle sensitive information with discretion and professionalism.