Key Facts

Remote From:

Full time

Mid-level (2-5 years)

English

Hard Skills

JavaScript Libraries TypeScript HyperText Markup Language (HTML) Back End Testing Debugging Component Libraries GraphQL GNU Build Systems Web Performance Optimization Scalability Coding Theory Version Control Maintaining Code Application Programming Interface (API) Webhooks Node.js (Javascript Library)

Other Skills

•
Adaptability
•
Communication
•
Problem Solving

Netomi

About Netomi

Netomi helps companies deliver higher quality customer experiences at scale with AI. If customer service is not a priority, you don't have to read any further. Warner Bros, Westjet, and HP trust Netomi's AI-first customer service platform to deliver eye-popping results. Doing this all while significantly reducing cost. Netomi is building the first Relationship Operating System and its three main benefits for companies are: - Industry-leading resolution rates (automatically resolves 80% of routine customer service inquiries) - Improved resolution time - Increased customer satisfaction and support quality People love our patented, no-code platform, which works across messaging, chat, email and voice. The platform also understands 100+ languages - ¡Qué bueno! Netomi is based in San Francisco and has offices in Toronto, New York, and India. Want to work from your home office? We have remote options as well! We can't hire fast enough, join this incredible team today!

Company type: Scaleup

Founded: 2018

Company size: 51 - 200

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Job description

About the Company:

Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.

Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us!

About the Role:

We are looking for a Software Engineer with experience in Javascript. Who brings in experience of coding, fixing, executing and versioning existing code for applications and someone who is ready to think beyond and is ready to take bigger responsibilities.

If you're passionate to solve real time fundamental problems, explore, learn and work on technologies out of scope, Netomi is the perfect place for you.

Responsibilities

Ownership of key UI modules

Own front-end build and test systems

Ensure the technical feasibility of UI/UX designs and implement them.

Translating designs and wireframes into high-quality code

Building reusable components and front-end libraries for future use

Working with Backend, Data Science and DevOps engineers for API implementation and design.

Optimize UI application for optimal performance and scalability

Requirements

1 year to 3 years experience in building UI heavy features, preferably for a highly used B2B SaaS application

Mastery of JavaScript or TypeScript, HTML5 and CSS3

Excellent hands-on experience with Vue.js (or React or Angular)

Great knowledge of common web services technologies such as GraphQL, REST and Web Hooks.

Knowledge of NodeJS as a backend for web applications is a plus

B.E. or B.Tech in Computer Science or related fields

Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

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