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Campaign Execution Specialist

Roles & Responsibilities

  • At least 1 year of experience in a similar role within the iGaming industry
  • Experience using CRM tools or running campaigns is a plus
  • Fluency in English and Portuguese
  • Excellent communication and strong teamwork with flexibility for 24/7 shift rotations

Requirements:

  • Manage customer queries regarding promotions and bonuses
  • Handle complaints and provide solutions related to bonuses
  • Monitor and evaluate customer activity
  • Deliver marketing campaigns using tools such as Optimove, MailUp, and Locosms

Job description

Our client, a sports gaming house is looking for a Campaign Execution Specialist, where his role will be:

 

Key Responsibilities:

  • Deal directly & manage effectively all customer queries regarding promotions & bonuses
  • Handle complaints and provide solutions related to bonuses
  • Monitor and evaluate the activity of customers
  • Provide accurate information regarding company's promotions
  • Deliver marketing campaigns (through Optimove/ Mailup/ Locosms marketing tools

 

Qualification Requirements:

  • At least 1 year of prior experience in a similar role within the iGaming industry
  • Experience in using CRM tools/ campaigns is a plus
  • Passion about sports and good understanding of online gaming products
  • Excellent communication and a team working spirit
  • Fluency in both English and Portuguese language
  • Flexibility to work on shift rotation 24/7

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