Associate Account Manager

About GrowthAssistant

GrowthAssistant embeds elite offshore talent with growth-obsessed founders and marketers. We help businesses scale faster, smarter, and more affordably. In 4 years of profitable growth, we’ve scaled to over $20M of revenue with blue chip clients like DoorDash, Shopify, and Harry’s. We’re looking for an Associate Account Strategist to join our tight-knit, entrepreneurial team.

About the Role

As an Associate Account Manager, you’ll play a key role in managing and growing client relationships. You’ll own a portfolio of accounts, leading client expansions, onboarding, and quarterly business reviews, while collaborating cross-functionally to ensure clients achieve their goals. This is a highly dynamic role with plenty of room to shape the strategy as we scale, perfect for someone who thrives in fast-moving, entrepreneurial environments.

Key Responsibilities:

• Expansion & Growth:
  • Identify and present supportive talent solutions that add value and impact via a keen understanding of clients operational flow(s).
  • Communicate with candor and transparency, building trust and maintaining a client-first POV that establishes long-term, sustainable partnerships.
  • Be a storyteller and trusted consultant - embrace the nuance of talent solutions 
  • Collaborate with the sales team to drive account growth and increase revenue.
     
• Client Onboarding & Implementation:
  • Lead the onboarding process for new clients, ensuring a smooth transition from sales to client integration.
  • Collaborate with Recruiting and clients to understand their business objectives and tailor the implementation plan accordingly.
     
• Advocacy & Feedback:
  • Act as the client's voice within GrowthAssistant, providing feedback to the Recruiting and GA Success teams to drive continuous improvement.
  • Advocate for clients' needs and ensure they receive the support and resources necessary to achieve their goals.
     
• Client Relationship Management:
  • Serve as the primary point of contact for clients, addressing any issues or concerns promptly and effectively.
  • Conduct regular check-ins and quarterly business reviews to assess client satisfaction and identify areas for improvement.
  • Build and maintain strong relationships with key stakeholders within client organizations.

Qualifications:

• 2+ years of experience in staffing or account management in the digital marketing space.
• Proven ability to manage a book of business and drive client growth.
• Strong account prioritization skills.
• Excellent communication, presentation, and relationship-building skills.
• Experience in staffing and/or marketing is highly preferred.

GrowthAssistant is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees