2–3+ years of experience in SRE, DevOps, or platform engineering roles
2–3+ years of software development experience
Proficiency with AWS (or similar cloud platform) and Infrastructure as Code (e.g., Terraform)
Experience with containerized deployments and CI/CD pipelines
Requirements:
Partner directly with product teams to identify, diagnose, and resolve application performance issues or escalate to the appropriate owners
Build and improve monitoring, alerting, and dashboarding across our application and infrastructure using the Grafana stack
Establish SLIs/SLOs and drive reliability improvements based on data
Participate in incident response and blameless postmortems
Job description
Senior Site Reliability Engineer Location: Remote in the United States
*Please note that while this role may be performed remotely within the United States, a final in-person interview at our Vienna, VA office is required prior to hire.*
About the Role
We're looking for a Senior Site Reliability Engineer or DevOps Engineer to join our small but growing infrastructure team. You'll work alongside our existing Site Reliability team to build and maintain the systems that keep our platform reliable, secure, and observable. This is a generalist role on a lean team where you will be involved with everything from CI/CD pipelines to cost optimization to incident response.
If you thrive in environments where you can own problems end-to-end and want to shape infrastructure practices from the ground up, we'd love to hear from you.
Responsibilities
Application Performance & Reliability
Partner directly with product teams to identify, diagnose, and resolve application performance issues or escalate to the appropriate owners
Build and improve monitoring, alerting, and dashboarding across our application and infrastructure using the Grafana stack
Establish SLIs/SLOs and drive reliability improvements based on data
Participate in incident response and blameless postmortems
On-call rotation during business hours with off-hours coverage for critical incidents only
Infrastructure & Platform Engineering
Manage and evolve AWS infrastructure using Terraform
Maintain and improve ECS-based deployments for our Rails monolith and supporting services
Own and enhance CI/CD pipelines in GitHub Actions
Build internal tooling that improves developer productivity and deployment confidence
Security & Compliance
Support HIPAA and SOC 2 compliance through infrastructure controls, access management, and audit readiness
Implement and maintain security best practices across cloud resources
FinOps
Monitor cloud spend and identify optimization opportunities
Right-size resources and implement cost-aware infrastructure patterns
Requirements
2–3+ years of experience in SRE, DevOps, or platform engineering roles
2–3+ years of software development experience
Familiarity with one or more high-level languages such as Ruby, Python, Javascript, Java, C/C++, etc.
Strong hands-on experience with AWS or similar cloud platform
Proficiency with Infrastructure as Code
Experience with containerized deployments
Working knowledge of CI/CD pipelines
Familiarity with observability tooling
Understanding of security fundamentals and compliance in regulated environments
Comfortable working in a small team where ownership and initiative matter
Experience in healthcare or other compliance-heavy industries (HIPAA, SOC 2)
Background in data engineering or ETL pipelines
QA or test automation experience
Familiarity with Ruby on Rails applications
About careviso:
careviso is a cutting-edge, rapidly-growing healthcare technology company. By automating the impossible we’re able to solve the most complex problems in the healthcare industry in real-time: prior authorizations and financial transparency.
careviso created a complete technology platform that increases patient access to care by delivering cost estimates, administrative requirements, and approvals in real time. Our mission is to support patients, providers, and payors with total access to healthcare.
All employees must be authorized to work in the United States. careviso provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, careviso complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
