5-10 years of experience in an RCM services provider
Experience with onshore/offshore/technology resource components
Experience with front, middle, and back-office RCM solutions
Familiarity with hospital, health system, or RCM operations
Requirements:
Lead solution design for RFPs, RFIs, and proactive proposals; partner with Sales for new business, expansions, and renewals
Define end-to-end RCM service model (scope, workflows, handoffs, governance) and service delivery assumptions (volumes, SLAs, KPIs)
Collaborate with Finance and Pricing to develop pricing models and staffing assumptions to ensure margin, scalability, and risk targets
Own RFP content, ensure proposals are compliant and compelling, and coordinate handoffs to Implementation with clear assumptions, scope, and pricing; work with Legal/Compliance/Operations as needed
Job description
Job Title: Solutioning Leader for Revenue Cycle Services Location: Remote or Plano, Texas Reporting into: Chief Client Officer
Company Description: Vee Healthtek, Inc. delivers cutting-edge solutions that transform healthcare organizations. We offer a comprehensive suite of services that leverage our industry expertise to provide the best value to our clients. Through close collaboration and a deep understanding of market trends, we create customized strategies that deliver tangible outcomes. Our technology-driven services empower organizations to thrive in the evolving healthcare landscape, resulting in improved workflows, increased cost efficiency, and streamlined business processes. Learn more at www.veehealthtek.com.
Role Description: Vee Healthtek is seeking a Solutions Architect, responsible for designing RCM service solutions for prospective and existing clients. This role partners closely with Sales, Pricing, Operations, and Finance to define how services will be delivered, develop competitive and profitable pricing, and lead the solution narrative for RFPs, proposals, and client presentations.
This position focuses on operational design, scope definition, staffing models, assumptions, and financial viability, ensuring solutions meet client needs while aligning with operational capabilities and margin targets.
**Please note this is not an IT Solutions Architect position.
Key Responsibilities:
Partner with Sales to support new business pursuits, expansions, and renewals
Lead solution design for RFPs, RFIs, and proactive proposals
Participate in client discovery sessions to understand current state operations, pain points, and success criteria
Present proposed solutions to prospective clients and respond to solution related questions
Define the end-to-end RCM service model, including scope of services, workflows, handoffs, and governance
Determine service delivery assumptions including volumes, complexity, SLAs, KPIs, and performance guarantees
Partner with Finance and Pricing to develop pricing models (input, output and value based), define staffing assumptions and productivity metrics, ensure solutions meet margin, scalability, and risk thresholds
Own the solution content of RFP responses
Collaborate with Legal, Compliance, and Operations to ensure accuracy and consistency
Ensure proposals are compliant, compelling, and differentiated
Partner with Operations and Implementation teams to validate that proposed solutions are deliverable
Ensure smooth handoff from Sales to Implementation with clear documentation of assumptions, scope, and pricing
Support post-sale clarification and scope validation as needed
Experience:
5-10 years experience working in an RCM services provider
Experience with onshore/offshore/technology resource components
Experience with front, middle and back-office solutions
Strong communication and collaboration attributes
Familiarity with hospital, health system or RCM operations
Exposure to value based or outcome-based pricing models
Skills:
Strategic and analytical thinker
Strong business acumen and financial literacy
Detail oriented with the ability to see the big picture
Comfortable in fast paced, deadline driven sales environments
Collaborative and cross functional mindset
Salary:$125,000 - $180,000/year depending on experience. This position is eligible for full health insurance including medical/dental/vision, PTO, and a 401k match!
