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IT Services Business Development Representative

Key Facts

Remote From: 
Full time
Mid-level (2-5 years)
English

Other Skills

  • Video Conferencing
  • Calendaring
  • Video Conferencing
  • Communication
  • Active Listening
  • Time Management
  • Teamwork
  • Telephone Skills
  • Self-Motivation
  • Presentations

Roles & Responsibilities

  • 2-4 years of business development/inside sales experience
  • Technology services sales background preferred; ability to manage time effectively
  • Strong listening, presentation, phone and video meeting skills
  • High school diploma or equivalent; proficient with CRM systems

Requirements:

  • Prospect, qualify, and generate sales opportunities within existing clients and net new prospects, and set appointments for sales executives
  • Generate quotes and close software licensing renewals, hosting and subscription services opportunities; achieve quotes and appointments; provide CRM data management (HubSpot and ConnectWise) including licensing configurations and list management
  • Initiate outbound telephone and email contact with clients and prospects; follow up on inbound leads and schedule appointments for the sales team; communicate product offerings effectively
  • Collaborate with MainSpring’s partners and vendors (e.g., Claris/FileMaker) and provide cross-functional assistance to the sales and internal teams

Job description

Job Location: Remote / Must be able to support the EST time zone

Type: Fulltime, Mon-Fri Core hours 8:30 am - 5:00 pm

Salary: 45-55K/annually + Commission

Start Date: Contingent

Job Summary

MainSpring’s award-winning software development and automation team is seeking a passionate business development representative to help clients solve their most pressing needs. The Business Development Representative is responsible for generating sales-qualified opportunities and closing deals with current and potential customers.

Essential Duties and Responsibilities

  • Prospect, qualify and generate sales within the firm’s established clients-base and acquire net new clients
  • Generate quotes and close software licensing renewals, hosting and subscription services opportunities
  • Understand customer needs and requirements and set appointments for sales executives for new software development opportunities or expanded use within the organization
  • Initiate telephone and email contact with clients and potential prospects
  • Follow up on leads from inbound sources and schedule appointments for sales team
  • Achieve quotes for deals closed and appointments set
  • Understand product offerings, as well as competitive product offerings, in order to communicate them to current and prospective clients
  • Provide data management of CRM systems, HubSpot and ConnectWise, to include licensing configurations, list management and email marketing
  • Communicate professionally over the phone to validate and obtain new data on behalf of clients
  • Liaison with MainSpring’s partners and vendors, specifically with Claris International Inc. (FileMaker)
  • Provide assistance, as needed, to other sales and internal team members

Requirements

  • 2-4 Years business development / inside sales experience required
  • Ability to manage time effectively
  • Technology services sales background preferred  
  • Motivated to work in a fast-paced environment
  • Strong listening and presentation skills
  • Strong phone and video meeting presence and experience dialing dozens of calls per day
  • Experience working with a CRM
  • High school or equivalent

Physical Demands

While performing the duties of this job, the employee must be able to talk, listen and speak clearly on the telephone and on video teleconference meetings. Close vision is required to work on the computer for long periods of time each day.


Work Environment

Remote | Must be able to support the EST time zone

About MainSpring

MainSpring is an IT strategy and consulting firm that arms organizations with the strategy, tools and resources to grow. We foster a family-friendly, innovative, challenging, fun working environment earning the distinction of being one of The Washingtonian’s 50 Great Places to Work and countless awards for employee programs, growth and innovation.

  • Medical, Dental and Vision coverage for employee and family
  • 401k + company matched contributions 4% match on 5% contribution – Employee contribute on the 1st day of the month after 30 days; Company contributes on the first day of the quarter after 1 year – no vesting period!
  • Group Term Life and Accidental Death and Dismemberment coverage (company provided)
  • Short-Term and Long-Term Disability coverage (voluntary enrollment, company provided)
  • Health Reimbursement Account (HRA) w/ medical coverage
  • 7 Paid Holidays + 1 Floating Holiday
  • Paid Time Off (PTO)
  • Bonus plans
  • Tuition Reimbursement Program
  • Employee Assistance Program
  • Employee Referral Program
  • Dynamic Recognition and Rewards
  • Work with Industry-Leading Talent
  • Promotion and Advancement Tracks

Founded in 1993, MainSpring is headquartered in Frederick, Maryland and supports a wide range of clients including businesses, non-profits and government agencies.

Like our clients, people tend to stay at MainSpring. If you think you’re a match, let’s connect.

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