Key Facts

Remote From:

Anywhere

Full time

Mid-level (2-5 years)

English

Hard Skills

Other Skills

•
Distributed Team Management
•
Communication
•
Detail Oriented
•
Troubleshooting (Problem Solving)

Roles & Responsibilities

3+ years of experience in IT support or systems administration
Hands-on experience with HubSpot administration, including workflows, sequences, and user management
Proficiency building automations in Zapier or similar platforms
Strong understanding of how marketing and sales tools integrate with one another

Requirements:

Onboard new hires and contractors; set up accounts and provision access; serve as first point of contact for troubleshooting software, hardware, and access issues; create and maintain documentation for common processes and FAQs
Hardware and inventory management; order, track, and manage hardware inventory; coordinate equipment shipping for remote team members; handle offboarding equipment retrieval and redeployment
HubSpot administration and integrations; manage user permissions, workflows, sequences, and team structure; build and maintain workflows, and automation; create and manage integrations between HubSpot and other tools
System automation and security; manage cross-tool automations via Zapier; maintain security protocols including password management via Bitwarden; troubleshoot and optimize automations to improve team efficiency

Job description

Location: Remote (East Coast hours preferred) Type: Full-Time,

About the Role

We're a growing digital marketing agency seeking a reliable, detail-oriented Systems Administrator to support our team of 50+ remote employees and contractors. This part-time contract role is essential to keeping our operations running smoothly—from onboarding new team members to managing the tools and hardware that power our work.

Responsibilities

User Support & Onboarding

Set up accounts and provision access for new employees and contractors
Serve as the first point of contact for troubleshooting software, hardware, and access issues
Create and maintain documentation for common processes and FAQs

Hardware & Inventory Management

Order, track, and manage hardware inventory (laptops, peripherals, etc.)
Coordinate equipment shipping for remote team members
Handle offboarding equipment retrieval and redeployment

Systems Administration

Manage user permissions across our tech stack
Maintain security protocols, including password management via Bitwarden
Support integrations and automations through Zapier

HubSpot & Automation Management

Administer HubSpot instance including user management, permissions, and team structure
Build and maintain workflows, sequences, and automation within HubSpot
Create and manage integrations between HubSpot and other tools in our stack
Develop cross-platform automations using Zapier to streamline operations
Troubleshoot and optimize existing automations to improve team efficiency

Tech Stack

Administrative Tools (Primary) Google Workspace, Slack, Zoom (Phone/Revenue Accelerator), Bitwarden, Asana, Gusto, Guideline, QuickBooks, Zapier, Zight, Adobe

Marketing & Automation Tools (Primary) HubSpot (CRM, Marketing Hub, workflows, sequences)

SEO & Marketing Tools (Secondary) Ahrefs, CallRail, SurferSEO, Screaming Frog, Semrush, Canva, Grammarly, Elementor, RankMath, Gravity Forms, Keyword.com, Anthropic, OpenAI

Qualifications

3+ years of experience in IT support or systems administration
Hands-on experience with HubSpot administration, including workflows, sequences, and user management
Proficiency building automations in Zapier or similar platforms
Strong understanding of how marketing and sales tools integrate with one another
Familiarity with SaaS tools, user provisioning, and access management
Strong troubleshooting skills and a patient, service-oriented approach
Highly organized with excellent attention to detail
Trustworthy and comfortable handling sensitive employee and financial data
Strong written communication skills
Availability during East Coast business hours with reliable responsiveness
Must be able to work as an independent contractor (1099)

Nice to Have

HubSpot certifications (Admin, Marketing Software, etc.)
Experience with HubSpot API or custom integrations
Experience supporting a remote-first or distributed team
Familiarity with digital marketing workflows and campaign operations
Experience with MDM (mobile device management) solutions

Compensation

$60,000 - $80,000 commensurate with experience

We're looking for someone who takes ownership, communicates clearly, and genuinely enjoys helping people solve problems. If that sounds like you, we'd love to hear from you.