Bachelor's degree in Computer Science, Engineering, or related field, or equivalent work experience
Proven experience as a QA Engineer, Software Tester, or similar role in the software industry
Experience with automation tools and frameworks, such as Selenium, Playwright, TestNG, JUnit, Appium, etc.
Knowledge of the software development life cycle, agile methodologies, and quality assurance principles and practices
Requirements:
Design and implement test plans, test cases, and test scripts for software products, with concentration on automation and manual testing techniques
Execute tests, analyze results, and report defects, issues, and errors to the engineering and product teams
Review and validate software requirements, specifications, and documentation, and provide feedback and recommendations
Build and maintain test scripts using various tools and frameworks, such as Playwright, batch files, etc.
Job description
About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com.
Position Responsibilities
Design and implement test plans, test cases, and test scripts for various software products, with concentration on automation and manual testing techniques.
Execute tests, analyze results, and report defects, issues, and errors to the engineering and product teams.
Troubleshoot and debug software products, and provide suggestions and solutions for improvement
Review and validate software requirements, specifications, and documentation, and provide feedback and recommendations
Collaborate with the engineering team to ensure the quality and functionality of the software products throughout the development life cycle
Communicate and coordinate with the product management / product ownership team to understand the product vision, scope, and features, and ensure they are met and aligned with the quality standards and expectations
Build and maintain test scripts, using various tools and frameworks, such as Playwright, batch files, etc.
Benchmark and measure the performance of the site, using various tools and metrics, such as load testing, response time, throughput, etc.
Stay updated with the latest testing tools, technologies, and best practices, and apply them to the testing process
Required & Preferred Qualifications
Bachelor's degree in Computer Science, Engineering, or related field, or equivalent work experience
Proven experience as a QA Engineer, Software Tester, or similar role in the software industry
Experience with any automation tool and frameworks, such as Selenium, Playwright, TestNG, JUnit, Appium, etc.
Experience with various testing methodologies, such as automation, manual, functional, performance, regression, etc.
Knowledge of software development life cycle, agile methodologies, and quality assurance principles and practices
Attention to detail, accuracy, and quality
Ability to work independently as well as in a team
Ability to manage multiple tasks and deadlines
Ability to learn new tools and technologies quickly and effectively
Ability to work closely with Philippine engineers, North American product management and engineering leaders
Excellent analytical, problem-solving, and debugging skills
Excellent communication, collaboration, and documentation skills
Effective verbal and written English communication skills
Test automation experience with Playwright
Knowledge of programming languages, such as Java, Python, C#, etc., and scripting languages, such as SQL, HTML, CSS, etc.
Knowledge of software quality metrics, such as defect density, defect severity, test coverage, etc.
Philippines Specific Requirements
Willingness to Monday to Friday, with work hours overlapping with Central Time, either 3PM to 12 midnight PH time or 5PM to 2AM PH time depending on the needs of the company
With a home office setup conducive for productivity and online collaboration
Willingness to occasionally report to the Clark office
JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
