Working knowledge of the travel industry, policies, procedures, and processes
Strong skills in GDS Sabre
Strong verbal and written communication skills in English
Requirements:
Provide high-touch service excellence to key client travelers and serve as the primary point of contact for executive-level travelers
Expertly use BCD Travel tools and systems to fulfill requests, search and confirm travel reservations
Advise clients on travel policies and provide active travel consultation, including travel details and upselling related products
Ensure compliance with regulations (DOT, TSA, passports, visas) and maintain knowledge of travel supplier rules
Job description
Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team
VIP Travel Agent (Remote)
Full time, United States
The schedule is Monday-Friday, hours 7:30am-4:30pm Pacific Time
In this role, you will perform high-touch service excellence to key client travelers and be responsible for accurately and efficiently handling incoming requests via multiple channels (i.e. phone, email, etc.).
You will be the primary point of contact for executive-level travelers and provide active travel consultation, including providing travel details and up-selling related products.
As a VIP Travel Agent, you will
Expertly use the appropriate the BCD Travel tools and systems to complete requests
Search and confirm travel reservations for the customer
Have a strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer
Excellent knowledge and application of travel supplier rules
Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported
About You
Experience in VIP travel
Working knowledge of the travel industry, policies, procedures, and processes
Strong skills in GDS Sabre
Strong verbal and written communication skills in English
About Us
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.
Your life at BCD
Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.
You’ll be offered
Flexible working hours and work-from-home or remote opportunities
Opportunities to grow your skillset and career
Generous vacation days so you can rest and recharge
A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
Travel industry professional perks and discounts
An inclusive work environment where diversity is celebrated
At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of VIP Travel Consultant is between $62,000 and $70,000. The actual pay depends on your skills, qualifications, experience and geographical location.
We reserve the right to change schedules to accommodate operational needs. Flexibility in scheduling is a core requirement of the role.
Ready to join the journey? Apply now!
We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.
We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.
