merging Tech – Product / Developer Enablement Engineer

Location: Flexible (Remote/Hybrid)
Experience Level: 5–8 years required | 10+ years preferred
Department: Emerging Technologies / Developer Experience

About the Role

We are looking for a passionate and technically skilled Product / Developer Enablement Engineer to join our Emerging Technologies team. This role bridges the gap between cutting-edge technology platforms and the developers who use them. You will play a key part in accelerating developer adoption, improving platform usability, and driving innovation through automation, documentation, and enablement initiatives.

Key Responsibilities

• Developer Enablement:
  Help developers onboard, adopt, and effectively use emerging technology platforms through guidance, documentation, and technical support.
• Scripting & Automation:
  Create and maintain automation scripts using Python, Bash, or PowerShell to streamline workflows, improve efficiency, and enhance developer productivity.
• Technical Documentation:
  Write clear, concise, and engaging technical documentation, onboarding guides, and tutorials to help internal and external developers quickly understand and use our tools.
• Troubleshooting & Support:
  Diagnose, debug, and resolve complex technical issues while maintaining a strong customer service mindset and collaborating closely with platform teams.
• Collaboration & Feedback Integration:
  Work closely with developers and cross-functional teams to collect feedback, identify pain points, and contribute to improving platform tools, APIs, and documentation.
• Cloud Services Expertise:
  Support integrations and deployments across AWS, Azure, and Google Cloud environments.
• Containerization & Orchestration:
  Build and deploy applications using Docker and Kubernetes to ensure scalability, reliability, and performance.
• Version Control & CI/CD:
  Use Git and modern CI/CD practices to manage source code, releases, and collaboration across teams.
• Machine Learning Enablement:
  Support developers integrating machine learning frameworks such as TensorFlow, PyTorch, or Scikit-learn into products and workflows.
• Data Integration & Workflow Automation:
  Assist in designing and maintaining data pipelines using tools like Apache Kafka and Airflow for ETL and real-time analytics.

Required Qualifications

• 5–8 years of experience in software engineering, developer enablement, or platform engineering (10+ years preferred).
• Strong scripting and automation experience in Python, Bash, or PowerShell.
• Hands-on experience with cloud platforms (AWS, Azure, GCP).
• Solid understanding of containerization (Docker) and orchestration (Kubernetes).
• Excellent communication and documentation skills.
• Familiarity with machine learning frameworks and data integration pipelines.
• Collaborative mindset with a passion for enabling others through technology.

Preferred Attributes

• Prior experience supporting developer platforms, SDKs, or internal tools.
• Exposure to DevRel or Developer Advocacy environments.
• Strong problem-solving ability and ownership mentality.
• Excitement for emerging technologies and innovation enablement.