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Account Manager

Key Facts

Remote From: 
Full time
Mid-level (2-5 years)
English

Other Skills

  • Microsoft Excel
  • Forecasting
  • Analytical Thinking
  • Accountability
  • Resilience
  • Time Management
  • Teamwork
  • Self-Confidence
  • Detail Oriented
  • Verbal Communication Skills
  • Growth Mindedness
  • Problem Solving

Roles & Responsibilities

  • 1–3 years of experience in sales, account management, or customer service (CPG preferred)
  • Postsecondary degree or diploma in a related field
  • Strong verbal and written communication skills and relationship-building abilities
  • Analytical mindset with proficiency in Google Suite and Excel

Requirements:

  • Manage assigned retail accounts, maintain strong relationships with buyers, oversee order management, pricing, and product launches, and monitor inventory and sell-through performance with accurate reporting.
  • Identify and pursue opportunities to expand SKU listings and distribution; support new retail outreach, prepare sales presentations, line reviews, and promotional proposals; analyze sales data to uncover growth opportunities.
  • Partner with operations, marketing, and finance to execute retail programs; support trade shows, market appointments, and retailer meetings; help ensure smooth onboarding of new accounts.
  • Contribute to seasonal planning and new product introductions; maintain timely communication with internal and external stakeholders.

Job description

HighlightTA is the on-demand talent team for StickerYou.

About StickerYou

StickerYou is a leading global e-commerce company for custom die-cut products such as stickers, labels, decals, temporary tattoos and more. Our proprietary platform infuses automation technology and creativity to empower anyone to make the best custom products in any size, shape and quantity. Businesses and consumers can make their marketing, packaging, décor or personal expression professional grade. We believe in the enormous power of customization.

We are a smart, creative, and passionate group dedicated to growing the most talented and engaging people in Toronto, Canada. Although we are a global company utilizing software and advanced digital manufacturing, we proudly make custom products locally.

We make what matters stick!

StickerYou’s Retail Division sells packaged, trend-based stickers to retailers across Canada and the US. Established 3 years ago, we are growing our revenue base rapidly and we are now looking for a new Account Manager to join our sales team.

The Role

We’re looking for a motivated and commercially minded Account Manager to support and grow our retail partnerships. This role blends account support with active business development — ideal for someone early in their sales career who is eager to build relationships, drive revenue, and take ownership of results.

You’ll work closely with retail buyers, internal teams, and leadership to manage day-to-day accounts while identifying opportunities to expand distribution, increase sell-through, and grow the business.

Key Responsibilities:

Account Management

  • Manage assigned retail accounts with professionalism and responsiveness

  • Maintain strong relationships with buyers and retail partners

  • Oversee order management, pricing, and product launches

  • Monitor inventory, forecasts, and sell-through performance

  • Ensure accurate reporting and timely communication internally and externally

  • Business Development

  • Identify and pursue opportunities to expand SKU listings and distribution

  • Support new retail outreach and prospecting initiatives

  • Prepare sales presentations, line reviews, and promotional proposals

  • Analyze sales data to uncover growth opportunities

  • Contribute to seasonal planning and new product introductions

  • Cross-Functional Coordination

  • Partner with operations, marketing, and finance teams to execute retail programs

  • Support trade shows, market appointments, and retailer meetings

  • Help ensure smooth onboarding of new accounts

Key Requirements:

  • 1–3 years of experience in sales, account management, or customer service (CPG preferred)

  • Postsecondary degree / diploma in related field

  • Strong English verbal and written communication and great relationship-building skills

  • Comfortable presenting to buyers and internal stakeholders

  • Analytical mindset with proficiency in Google Suite, Excel

  • Highly organized with strong attention to detail

  • Self-starter with a proactive approach to problem solving

  • Ability to manage multiple accounts and priorities simultaneously

What We’re Looking For:

  • Commercial curiosity and a growth mindset

  • Confidence to pursue new opportunities while supporting existing accounts

  • Resilience and follow-through

  • A team player who takes ownership

This is a great opportunity for someone who wants to develop their account management skills while gaining hands- on experience in retail sales and wholesale CPG growth strategy.

Why StickerYou?

  • A high-growth company with a strong leadership team

  • Company-wide positive energy — people enjoy coming to work

  • Fast-changing environment with ample learning and growth opportunities

  • Growing a global Canadian brand that takes pride in local manufacturing

  • Strong corporate vision focused on making small companies better

  • Opportunity to serve a wide variety of small and medium-sized businesses

  • Use of cutting-edge e-commerce and digital print customization technology

Work Arrangement

This is an in person role at the StickerYou office located in Toronto, ON.

Office Location

670 Caledonia Road, York, ON

Diversity & Inclusion

StickerYou is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. If you require accommodation for the recruitment or interview process, please let us know and we will work with you to meet your needs

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

How We Hire

We use AI tools to support our recruitment process, including helping us organize applications and identify early matches based on role criteria. That said, every rejection decision is made by a human. We encourage candidates to apply authentically and avoid relying solely on AI-generated responses, especially during interviews.

This posting is for a current, open position within StickerYou.

This opportunity is offered through HighlightTA, the on-demand talent team supporting StickerYou's growth.

Connect with us and learn more:

StickerYou on LinkedIn

HighlightTA on LinkedIn

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