Sales Support Assistant (Spanish language)

Description

About us:

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide. 
 
Our global team of over 10,000 talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon. 
 
At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success. 
 
To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey. 
 
Be part of the future of iGaming with 10,000 ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here!  

What you'll be doing:

• Responsible from A to Z of the onboarding process for new closed deals with clients (B2B)
• Follow up the onboarding process by keeping updated tracking reports on a daily basis
• Manages constant and daily monitoring with clients for new and ongoing integrations
• Guarantees the proper communication on different levels between the external clients and internal clients from different departments involved in the onboarding process (technical team, compliance team, legal team, account management team and commercial team)
• Ensures a smooth transition between business development/commercial and account management department.
• Follow up project management procedures to ensure timely completion of projects.
• Review project plans and resolve onsite problems.
• Suggest continuous improvement to guarantee the efficiency of processes

What we ask of you:

• Located in Latin America (good internet connectivity)
• Proficiency in English, Spanish and Portuguese
• Strong organizational skills and focus to details (mandatory -no exceptions-)
• Experience with CRM systems, MS Office 365 Tools, PowerBI
• Ability to get things done under pressure.
• Ability to work independently on a remote and multicultural environment.
• Strong analytical and troubleshooting skills.
• Agility to learn quickly and work with best practices.
• Excellent verbal and written communications skills.
• Be able to quickly and clearly understand the business strategy to ensure the decisions are aligned accordingly.