Network Analyst

About Us:

SIMNET is a leading provider of cloud computing services and solutions. Founded in 2008, SIMNET has a long history of providing a range of cloud computing services, including infrastructure as a service (IaaS), platform as a service (PaaS), and software as a service (SaaS). SIMNET serves a variety of industries and customers, including small and medium-sized businesses, enterprises, and government agencies, and is a leading provider of cloud and managed services across North America that enables service providers, ISVs and enterprises to deliver secure, robust, simple, platforms to launch applications and cloud services.

The company is headquartered in Whitby, Ontario. SIMNET is known for its expertise in cloud computing and its commitment to providing high-quality, reliable, and secure services to its customers.

Our global team is committed to building a community where phenomenal people want to work long term by living our values of passion, focus, innovation, execution, collaboration, active learning and giving back, all with a commitment of being positive by choice in all we do. If you are ready to accelerate, innovate and lead, join us as we challenge constraints and problem solve for tomorrow, today.

Role Summary:

We are currently seeking a highly skilled and motivated Senior Network Analyst to join our dynamic team. As a Tier 2 Network Analyst at Simnet, you will play a crucial role in ensuring the seamless operation and maintenance of our network infrastructure. You will be responsible for managing complex network environments, troubleshooting advanced network issues, and implementing robust network solutions that meet our clients' needs. If our core values resonate with you and you’re eager to contribute your skills to something meaningful, we’d love to hear from you!

In this role, you will be responsible for:

• Monitor network performance and availability, ensuring uptime and performance levels meet or exceed SLAs.
  
• Troubleshoot network issues and provide resolutions to network-related problems.
  
• Configure and maintain network devices, switches, and firewalls.
  
• Maintain network firewall security policies to ensure compliance with industry standards and company policies.
  
• Collaborate with other IT teams to resolve cross-functional issues.
  
• Respond to customer inquiries and provide support for network-related issues.
  
• Document network configurations and changes to ensure accuracy and maintain an up-to-date inventory of network devices.
  
• Create procedural documentation including SoP’s/MoP’s
  
• Participate in the design and implementation of network solutions, including network design, VLAN management, routing and switching, wireless networking, load balancing, and VPN configurations.
  
• Continuously evaluate and improve network performance, identifying opportunities to increase efficiency and reduce costs.
  
• Stay up to date with new and developing networking tools and technologies
  
• Other tasks and duties as required.
  

Requirements

To be successful in this role, you’ll need:

• Bachelor's degree/diploma in computer science or related field
  
• Minimum 5 years of experience in network operations and maintenance or similar role
  
• Strong technical skills in next-gen firewall configuration, network design, VLAN management, routing and switching, wireless networking, load balancing, VPN configuration, and security compliance
  
• Strong knowledge of access control models and network security
  
• Experience working in virtualized environments such as CloudStack, KVM, VMWare
  
• Experience with Data Centre migration & platform migrations and/or other large-scale projects
  
• Proficiency in SD-WAN technologies and solutions
  
• In-depth understanding of communication protocols and routing protocols (BGP, OSPF, etc).
  
• Ability to troubleshoot complex network issues
  
• Excellent problem-solving skills and analytical skills, with a keen eye for detail.
  
• Strong soft skills and ability to work well in a team environment
  
• Proven ability to delegate tasks to junior team members
  
• Excellent written and verbal communication skills
  
• Ability to work in a fast-paced, dynamic environment
  

Experience that may accelerate impact (nice-to-haves):

• Fortinet NSE/FCP certification is considered a strong asset
  
• Demonstrated experience in delegating tasks and managing team workloads effectively.
  
• Network related certifications a plus (CCNA, CCNP, etc)
  
• Understanding and experience with VXLAN is an asset
  

Benefits

What you’ll enjoy about SIMNET:

• Comprehensive Health & Wellness: Extended health and dental coverage, plus a flexible health spending account (HSA), help you take care of yourself on your terms.
  
• Financial Wellbeing: Plan for your future with our group RRSP matching program.
  
• Learning & Growth: Access continuing education opportunities, professional development programs, and tuition support to grow your skills and advance your career.
  
• Work-from-home options: Flexibility of being able to work from home, especially during times when commuting or in-person interactions may not be ideal.
  
• Recognition & Rewards: Our gamified, people driven program lets employees and leaders give kudos, earn recognition, and be rewarded for collaboration and impact.
  
• Collaborative Culture: Join a supportive, inclusive team where ideas flow freely, feedback is welcomed, and teamwork drives success.
  
• Challenging & Innovative Projects: Work on high-impact projects that inspire creativity, experimentation, and forward-thinking solutions.
  
• Convenience & Comfort: On-site parking, casual dress code, free snacks & drinks, and company lunches twice a month to keep your day smooth.
  
• Team Connection: Participate in company events, outings, and team-building activities that celebrate successes and build lasting connections.
  

At SIMNET, we believe diverse and inclusive teams drive better outcomes. We are an equal opportunity employer and are committed to providing reasonable accommodations to applicants throughout the interview process.

We may use AI-powered tools at certain stages of our hiring process to support application review and candidate communication. These tools assist our team, and all final hiring decisions are made by people – always.

We thank all applicants for their interest in SIMNET. Only candidates selected for an interview will be contacted.

Let’s work together to build a better future!