Field Applications Engineer

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Job Description:

WLAN Field Applications Engineer (FAE) - Philadelphia PA (US) area,

Field Applications Engineer 3

Job Description:

Broadcom, a recognized leader in Broadband, WiFi, and Video technologies, is seeking a highly skilled WLAN Field Application Engineer (FAE) to join our team and contribute to the advancement of our sales strategies with key Service Provider customers. This is a pivotal role in expanding Broadcom’s business by providing world-class technical support and promoting our products throughout the product lifecycle.

The ideal candidate will possess extensive expertise in WiFi technologies, with a strong blend of software and hardware proficiency, and a preference for experience in WiFi embedded software development. This individual will engage with diverse customer teams, including Engineering and Management, as well as Broadcom R&D and business teams, to ensure that customer needs are met while fostering long-term partnerships.

Profile & Experience:

BSEE or equivalent technical degree

Minimum 12+ years relevant experience

Deep understanding of WiFi technologies and relevant industry standards.

Strong hands-on experience with both software and hardware aspects of WLAN systems, with an emphasis on embedded software development (preferred).

Experience using Linux SW, debug modules (console) and use of WiFi diagnostic tools (iPerf, Wireshark etc…)

Experience with WiFi-related lab test equipment

Excellent interpersonal skills, with the ability to build rapport and communicate effectively with customers, internal teams, and stakeholders.

Proven ability to drive product solutions in close collaboration with engineering, development, and business teams.

Strong problem-solving skills and a proactive, customer-oriented approach to technical support.

Responsibilities:

Own customer Engineering relationships

Be onsite at customers several times per week

Minimal travel outside customer support area

Drive best-in-class technical support at assigned customers

Assist customers in debugging test issues and collect test logs for analysis

Ability to replicate customer issues and assist with debug

Obtain insight into upcoming customer projects, schedules, and milestones.

Work closely with Broadcom and customer Engineering during product definition, development, and into production

Help drive completion of customer RFPs and RFQs

Work in collaboration with sales/account management, and BU engineering and marketing teams

Conduct product presentations and demos to customers

Assist with product benchmarking and testing

Additional Job Description:

Compensation and Benefits

The On Target Earnings (OTE) range for this position is $126,000 - $202,500  

OTE includes Sales Incentive Commission in accordance with relevant plan documents. This position is also eligible for equity in accordance with equity plan documents and equity award agreements.  

Broadcom offers a competitive and comprehensive benefits package:  Medical, dental and vision plans, 401(K) participation including company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company paid holidays, paid sick leave and vacation time. The company follows all applicable laws for Paid Family Leave and other leaves of absence.

Broadcom is proud to be an equal opportunity employer.  We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law.  We will also consider qualified applicants with arrest and conviction records consistent with local law.

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