Technical Business Analyst – Alternate Quality Control Manager (AQCM) at Zantech

Are you looking for your next challenge? Are you ready to work with a performance-based small company? At Zantech, we are a dynamic Woman Owned Small Business focused on providing complex, mission-focused solutions with a proven track record of outstanding customer performance and high employee satisfaction. We would love to talk with you regarding the next step in your career. Come join our team!

Zantech is looking for a talented Technical Business Analyst – Alternate Quality Control Manager (AQCM) contribute to the success of our upcoming Information Technology Support Services project for a Remote role, with a 5% to 20% Travel requirement.

The Business Analyst – will be primarily responsible for full Technical Business Analysis duties while also serving as the designated Alternate Quality Control Manager (AQCM). In the QCM's absence, AQCM duties become the priority.

Summary:

This is a dual-role position. The primary day-to-day function is technical Business Analysis, providing remote business analysis support within the DABAL framework across the 88th RD Area of Operations. This individual is also designated as the Alternate Quality Control Manager (AQCM), possessing the full qualifications required of the QCM and stepping into that role with full authority during the QCM's absence.

Responsibilities include, but will not be limited to:

• Business Analyst (Primary Daily Role):
• Conduct remote stakeholder interviews and requirements elicitation sessions
• Analyze and document business processes, workflows, and system requirements
• Develop business cases and propose process improvement solutions
• Create data analysis reports and present findings to technical and non-technical audiences
• Support system implementation and business transformation initiatives across the 88th RD AO
• Alternate Quality Control Manager (When QCM is Absent):
• Assume full QCM authority and responsibilities — authorized to act on behalf of Contractor for all QC matters
• Serve as quality control point of contact for the Government
• Monitor contractor performance against QCP standards; initiate CARs as required
• Ensure continuity of quality control oversight across all PWS task areas

Required Experience or Knowledge of the following technologies/functions:

• Business Analyst function:
• 2-3 years of relevant business analysis experience, or equivalent combination of education and experience.
• AQCM function:
• Minimum 3 years of documented quality control management experience.
• Business Analyst Skills:
• Strong understanding of business analysis principles, methodologies, and best practices
• Experience with data analysis tools (Excel, SQL, or similar) and BI tools (Tableau, Power BI, or similar)
• Experience with process modeling and workflow tools
• Proven ability to gather, analyze, and interpret complex data sets; elicit and document business requirements
• Strong analytical, problem-solving, and documentation skills
• Excellent verbal and written communication skills; ability to collaborate across geographically dispersed teams
• AQCM Skills:
• Minimum 3 years of documented QC management experience
• Ability to operate independently and make timely decisions to manage an effective Quality Control Program
• Ability to analyze organizational/operational problems and develop timely, economical solutions
• Highly skilled in verbal and written communications for professional meetings, plans, and memorandums of instruction

Required Education:

• Business Analyst function:
• Bachelor's degree in Business Administration, Finance, Computer Science, or a related field.
• A minimum of 2-3 years of relevant equivalent experience may be substituted for education.
• AQCM function:
• No specific degree requirement in the PWS for the QCM/AQCM role. Qualifications are experience-based.
• Required: 3-year QC management experience.
• Education Preferred:
• Bachelor's degree in Business Administration, Quality Management, Information Technology, or related field.

Required Certifications:

• DoD Cyber Awareness Training (required prior to network access and annually thereafter; IAW DoDD 8140.01/DoDM 8140.03/AR 25-2)
• AT Level I Awareness Training (within 30 calendar days of performance start)
• iWATCH Army Training (within 30 calendar days of performance start)
• ATCTS (Army Training Certification Tracking System) registration required
• Preferred Certifications:
• Certified Quality Auditor (CQA) or equivalent quality management certification
• Certified Business Analysis Professional (CBAP) or PMI-PBA
• ISO 9001 or similar quality management system training/certification

Required Security Clearance:

• US Citizenship and the ability to obtain and maintain a NACI or higher clearance, per contract requirements.

Other Requirements:

• Required training includes DoD Cyber Awareness, AT Level I, iWATCH, and ATCTS registration.
• Travel requirements vary (5–25%) annually

“Outstanding Performance…Always!”

Our corporate motto represents our commitment to build long-term relationships with both our clients and our employees by providing the highest quality service in everything we do. We strive for excellence for our clients and for each other. We embrace the opportunity to hire individuals with new talents and fresh perspectives. Zantech offers competitive compensation, strong benefits, and a vacation package, as well as a fast-paced and exciting work environment. Come join our team!