Export Agent

Location: Baltimore, MD or Los Angeles, CA

Who We Are…

Make a difference by joining Priority’s international team committed to providing the Ultimate Customer Experience, while remaining on the cutting edge of technology and working to improve our environment.

When you join Priority Worldwide, you join a truly diverse, international organization in a dynamic, fast-paced, environmentally minded work environment where you will grow and learn while building your career. You will have the opportunity to help shape the world through humanitarian efforts, cutting-edge technology, and environmental initiatives.

Global Scope
Priority Worldwide is fully committed to corporate environmental responsibility and has taken substantial actions to enhance the working environment for our employees and reduce our impact on this planet. Since 2009, more than 10% of net profits have been donated to environmental organizations!

Priority Worldwide has a unique and dedicated focus on the global emergency response sector. Whether we are responding to a domestic oil spill or a major international natural disaster, we are a leader in emergency planning, preparation, and response. With over 20 years of experience working with governments, IGO’s, NGO’s, charitable organizations, and commercial responders, this is Priority’s World.

Who You Are…

The Export Agent plays an essential role in our international operations team, managing both Air and Ocean Export shipments from quote to delivery. You are a detail-oriented, customer-focused professional who thrives in a fast-paced, collaborative environment. You will serve as a principal representative to customers and maintain strong relationships with vendors, agents, and regulatory authorities to ensure smooth, compliant, and cost-effective international shipments.

Attention to detail, strong communication, and a willingness to learn are essential. Candidates should be adaptable to working with people of diverse cultural and linguistic backgrounds.

Required Skills and Competencies:

• 2+ years of Export experience (Air, Ocean, or both)
• Experience with CargoWise preferred
• Excellent customer service and communication skills
• Solid understanding of international export documentation and regulations
• Ability to multi-task and prioritize in a fast-paced environment 
• Strong problem-solving and organizational skills
   

What You Will Do…

At the heart of our business, the Export Agent ensures the timely, efficient, and compliant movement of international freight via air and ocean. This includes coordinating routings, preparing documentation, managing carrier and agent relationships, and communicating with clients to deliver the Ultimate Customer Experience.

General Responsibilities:

• Assess clients’ requests/emails, acknowledge promptly, and action or assign to the appropriate team
• Manage and oversee Air and Ocean Export shipments from booking through delivery
• Handle carrier bookings, ensuring timely and cost-effective routings
• Complete and audit FMC filings, MARAD reporting, and carrier compliance as applicable
• Review and approve carrier contracts and rate negotiations
• Prepare and review export documentation (commercial invoices, packing lists, certificates of origin, legalized documents, chamber documents, letters of credit, etc.)
• File AES and review for accuracy and compliance
• Handle Dangerous Goods (DG) review and documentation preparation
• Coordinate CRP/Secured Shipments as required
• Liaise with international and domestic agents to ensure smooth operations
• Complete rate requests and quotations as needed
• Track cargo and proactively update clients
• Pre-alert shipments and ensure accurate invoicing
• Maintain and present export reports and shipment statistics
• Monitor and manage shared team inboxes (exports mailbox and sea/air folders)
  

What We Offer…

Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons.

• Salary $50,000-$70,000 annually, depending on experience
• Comprehensive Benefits Package (Medical, Dental, Vision)
• 5 Work from home days per month
• 2 Weeks Paid Time Off and 5 Personal Days
• 3 Days of Paid Time off for Volunteer Work
• Quarterly Bonus Program
• 529E College Savings Program
• Retirement Plan
• $20,000 Term Life Insurance Plan
• Mental Health Plan
• Identify Theft Protection Plan

 Priority Worldwide is an equal opportunity employer. We are committed to merit-based hiring and creating a fair and equitable workplace for all employees.