Implementation Consultant

Aareon is Europe’s established provider of SaaS solutions for the real estate industry and a pioneer of the sector’s digital future.
With its software solutions, Aareon connects people, processes, and properties—bringing the industry closer together. With the Aareon Property Management System, based on intelligent software solutions, the company enables the efficient management and maintenance of residential and commercial properties and creates digital experiences for all stakeholders.
As a reliable and innovative partner, Aareon is committed to progress, positive change, and sustainable living and working spaces for everyone.

We value a working environment in which diversity and flexibility are appreciated, cooperation in partnership and mutual support in the team are a matter of course and learning is perceived as an opportunity.

Become part of our international team! Become part of #OneAareon! We are looking forward to meeting YOU!

Salary Range: £40,000 - £50,000 per year depending on experience

Work Location: Remote

Hours per week: 37.5

Contract type: Permanent

About us

We’re part of Aareon Group, a leading European provider of SaaS solutions for the property sector. In the UK, this includes Aareon UK, Arthur Online, Fixflo, HomeMaster, Housing Online, Help Me Fix & MIS - each bringing specialist expertise and energy, but all sharing the same belief: that housing matters.

At HomeMaster, we specialise in developing an industry leading web-based Housing and Finance solution that uses state-of-the-art development technologies to remain future-proof and continue to meet the ever-evolving needs of the Social Housing Sector.

About the role

The Implementation Consultant plays a pivotal role in ensuring the successful delivery of client projects from initiation through to completion. This position combines project management, client engagement, and end-user training to ensure successful adoption and long-term value.

You will work on-site with clients across England, Scotland, Wales, and Northern Ireland (typically two – three days per week), complemented by remote sessions via Microsoft Teams. Collaboration with colleagues in the Implementation and Professional Services teams will be key to delivering outstanding results.

This role reports directly to the Head of Implementations and requires strong communication skills, excellent organisational ability, and the confidence to manage multiple priorities.

Key Responsibilities

• End-to-End Project Management: Oversee all phases of the implementation lifecycle, from scoping and planning to execution and post-go-live support.
• System Configuration: Tailor solutions to client requirements, ensuring accuracy, compliance, and best practice standards.
• Client Engagement: Act as a trusted advisor, understanding business needs and translating them into effective solutions.
• Training & Enablement: Deliver comprehensive end-user training to drive adoption and maximise value.
• Cross-Functional Collaboration: Work closely with technical specialists, support teams, and product development to resolve issues and maintain momentum.
• Risk & Quality Management: Identify risks early, manage dependencies, and ensure projects meet deadlines and quality benchmarks.

The Ideal Candidate

• Must have a Housing sector background with ideally a minimum of 5 years’ experience with at least 2 years’ experience delivering end-user training.
• Strong problem-solving and analytical skills.
• Ability to adapt quickly, communicate effectively, and remain focused under pressure.
• Excellent interpersonal skills, with confidence presenting to diverse audiences both in person and remotely.
• Highly organised and detail oriented.
• Professional, reliable, proactive, open & honest and willing to travel or stay away from home when required.
• Acts with integrity and always represents the business credibly.