Cloud Operations Engineer (AWS)

Do you want a job with a purpose?

And do you want to make healthcare safer, better and more reliable?

Join our Team!

Join us as a Cloud Operations Engineer at Dedalus, one of the world’s leading healthcare technology companies, on our Cloud Operations Team, a multinational team, to do the best work of your career and make a profound impact in providing better care for a healthier planet.

What you’ll achieve

Dedalus is growing its footprint in offering its products as public cloud hosted managed services.

This requires engineering staff to be able to work with both the Product Delivery Units and customers to take requirements and convert these to blueprints ready for delivery.

This is an operations & engineering role, with expectation that the applicant can write code, python, powershell, json, yaml & AWS Cloud Formation.

The Operations Engineer will work either in the global hub team or as part of the regional spoke. Reporting to the Cloud Delivery Lead.

This role will involve out of hours on call support on a rota-based system.

You will:

Deploy: Responsible for delivering Infrastructure as code.

• Creation and maintenance of automation scripts to deploy platform code.
• Creation and maintenance of automation scripts to deploy cloud infrastructure, VMs, DBs, Load Balancers.
• Creation of product install automation scripts.
• Execution of this automation to build out customer & internal environments up to the product level.
• Enhancements & changes to continually improve the scripts as requirements & products change.
• Defining & Deploy alerting for infrastructure and products.
• Integration with cloud native services, Cyber tooling, monitoring software and ITSM tooling.
• Deploy business alerts to ensure changes to specifications or up time schedules are notified and approved.

Run/Operations: Responsible for implementing the best practice run methodologies and advising regional teams.

• Defining & deploy backup policies.
• Defining & deploy patching schedules.
• Defining & deploy Organisational Unit Polices.
• Monitoring these services.
• Actioning alerts for all infrastructure components, including network, WAF, Cyber.
• Monitoring of resource utilisation, recommending changes.
• Implement changes in conjunction with the regional Ops & project teams.

Take the next step towards your dream career!

At Dedalus, life flows through our software. Every day we do something special by helping caregivers and health professionals deliver better care to their served communities. Take the next step in your career that will make a profound impact. Below you find what you’ll need to succeed.

Essential Requirements:

Degree in Technology field.

Technology: 

• Knowledge of both AWS & Azure resources available.
• Knowledge of most common operating systems & database technologies, Windows, Linux, MS SQL, Oracle, PostGres.
• Knowledge of Kubernetes & EKS, including deployment tooling such as OpenShift.
• Knowledge of implementing public cloud networking mechanics.
• Knowledge of implementing public cloud polices.
• Integration with ITSM tooling and other applications.

People: 

• No people management experience required.
• Will be expected to be able to communicate well technically and personally with a wide range of internal colleagues and customers, likely where English is not their primary language (a secondary European language is a plus).
• Will be expected to own their workload, with clear reporting and escalations to Cloud Lead.

Business: 

• Take guidance & direction from lead engineers on implementation.
• Work with product & project teams to automate and execute infrastructure & product automations.
• Work with Product Support teams in region to ensure that alerts are dealt with.

Procedure & Process:

• Ensure that the execution of workload builds match the overall design of the platform and account structure.
• Ensure consistent use of tooling across regions.
• Highlight any non-adherence to Cloud Lead.

Outputs and Deliverables: 

• Identification, logging and management of Application Support related Risks and Issues.

We are Dedalus, come join us!

Dedalus Group is committed to providing an engaging, rewarding work experience that reflects the passion our employees bring to our mission of helping clinicians and nurses deliver better care to their served communities.

Our company fosters a culture where employees are encouraged to learn and innovate, and to enable and enhance clinical co-operation and processes while making a meaningful difference for millions of people around the world. Each person is the end point and the starting point of the Group’s activities and the ultimate beneficiary. For this reason, we are so proud of doing our very special jobs each day.

Our company is enriched by a diverse population of 7,600 people in more than 40 countries that work together to innovate and drive better healthcare options for millions of patients around the world. We are the people of Dedalus.

Application closing date: 08th March 2026

Our Diversity and Inclusion Commitment sets out Dedalus’ approach to ensuring respect, inclusion, and success for all our colleagues and the wider communities we operate in. It is imperative for us to share our commitment and dedication to ensure an inclusive and diverse workplace. We recognize that we have improvements to make, and, on this journey, we must remain authentic and realistic but also ambitious.

Our diversity & inclusion commitment – Dedalus Global

Life Flows Through Our Software