Key Facts

Remote From:

Full time

English

Hard Skills

AI Testing Systems Architecture Zendesk Operational Support And Analysis Automated Information Systems Systems Integration Business Systems Scalability Production Engineering Technical Delivery Management Business Process Automation Business Communication Property Ownership

Other Skills

•
Systems Thinking
•
Collaboration
•
Problem Solving

Roles & Responsibilities

Built core systems from scratch and can explain architecture deeply (five levels)
Experience delivering enterprise-grade operational technology and automations for internal Ops
Experience with Zendesk ecosystem and integrations
Remote-friendly with strong ownership and ability to work across US time zones

Requirements:

Own the end-to-end build of the operational technology foundation, starting with Zendesk and expanding to broader business systems
Lead the delivery of AI-powered automation that streamlines core agent workflows
Architect, implement, and maintain scalable, enterprise-grade internal Ops tooling for a fast-growing marketplace
Collaborate with cross-functional teams to drive tech delivery and ensure systems scale with the business

Clipboard

About Clipboard

Clipboard connects healthcare facilities and schools with local professionals who can work unfilled shifts. Patients and students get improved care, and professionals get more flexibility and higher pay. Professionals can compare work details and pay rates (or negotiate for more) in an open, transparent marketplace. Today, healthcare facilities and schools are understaffed, which can result in poor patient care, student outcomes, and employee burnout. Meanwhile, local professionals have time and want to pick up extra shifts. These two parties don’t know each other and aren’t sure if they can work together (licenses, qualifications, or even trust might get in the way). Clipboard exists to solve this problem.

Founded: 2018

Company size: 501 - 1000

LinkedIn See all jobs →

Job description

Why Clipboard Exists:

We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives by letting professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects workplaces and professionals, allowing professionals to book on-demand shifts and workplaces to access on-demand talent.

About Clipboard:

Clipboard is a fast-growing Series C marketplace. We are a leader in our Long Term Care vertical and are expanding into several others (Dental Offices, Schools, etc).
We are a YC Top Company with a global, remote team of 700+ people. We have been profitable since 2022, and fill millions of shifts annually at partner workplaces across the US, where tens of thousands of professionals work with us every year.
We are looking for your help to keep growing so we can serve more professionals and workplaces.
To learn more about us, take a look at our website here.

Role Overview

📍 Remote - U.S. Locations
This role is hiring remotely across the United States with the option to work in a hybrid forum for candidates in the Seattle area.

We’re hiring builders to own the technical delivery of our AI-powered operational tooling stack and Zendesk ecosystem as we expand into broader business systems across the organization.

We're building an enterprise-grade operational technology platform for our internal Ops at a $1.3B marketplace that processes hundreds of thousands of shifts annually. Our AI tooling is automating core agent workflows. We need someone to own the technical build of the operational tech foundation — starting with our Zendesk ecosystem and expanding into broader business systems as you prove impact. If you've built core systems from zero and want to do it again at scale, this is the role.

What matters more than your level is whether you've built something from scratch and can go five levels deep explaining how it works.

If you've maintained someone else's system, this isn't the role. If you've built one, let's talk.

Ready to apply?

APPLY

Share ·