With over 59 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food.
Sur La Table is evolving into a fully integrated marketing organization. As we scale, how work is planned, prioritized, sequenced, and funded becomes a core business capability. The Sr. Manager, Marketing Operations is the planning authority for the Integrated Marketing Team (IMT).
This role determines when and in what order marketing happens, translating enterprise strategy into executable, financially sound marketing plans. Operating upstream of execution, this leader ensures ambition aligns with capacity, sequencing, and investment guardrails.
This role does not manage creative production or day-to-day delivery. Creative Operations owns execution and production governance. Marketing Operations owns planning, prioritization, and financial feasibility.
Planning & Prioritization:Lead quarterly and monthly marketing planning cyclesTranslate strategy into sequenced, scoped marketing plansEstablish prioritization frameworks and define levels of effortSurface trade-offs and feasibility risks earlyOwn accountability for the final marketing planFinancial & Capacity Governance:Own marketing-level financial planning and forecastingAlign investment to business drivers and growth prioritiesModel capacity assumptions and identify constraintsPartner with Creative Operations to align planning with production realityMarketing Operations owns business-level planning; Creative Operations owns production budget execution.Cross-Functional Integration:Consolidate inputs across Integrated Marketing, Channels, Merchandising, Stores, and DigitalProvide visibility across concurrent initiativesPrevent portfolio conflicts and sequencing breakdownsEscalate unresolved conflicts to VP/SVP when necessaryDecision Scope:This role has authority to:Sequence marketing prioritiesDefine planning frameworksEstablish feasibility guardrailsModel trade-offs and escalate blockers
This role does not:Set campaign strategyDefine creative directionManage production or asset deliveryStrategic Altitude:Focus: Marketing planning & portfolio prioritizationTime Horizon: Monthly through annual planning cyclesOrientation: Operational strategy & governanceThis is not a project management role. It is an upstream planning and financial orchestration role.What you bring:7–10+ years in marketing operations, portfolio planning, or integrated marketing strategyExperience leading planning cycles and cross-functional prioritizationStrong financial acumen with forecasting experienceAbility to operate strategically while managing operational detailPrior people management experience preferredExperience partnering with creative and production teamsWhat’s in it for you? Joining CSC Generation isn’t just about having a seat at the table—it’s about helping redesign the table entirely. You’ll be challenged, stretched, and supported as you grow faster than you thought possible. In addition to competitive compensation, we offer:Executive Access: Work directly with brand CEOs and senior leadership, solving real business problems and earning mentorship from top operators.AI-First Skill Building: Get hands-on with the most advanced AI tools in the market. From automation to prompt engineering, you’ll build a modern tech stack that sets you apart in any industry.Accelerated Career Path: High performers are quickly entrusted with greater responsibility, new challenges, and leadership opportunities across our portfolio of brands.Competitive benefits: Paid time off policies, 401(k)/RRSP match, medical/dental/vision and a variety of supplemental policies, and employee discounts at our portfolio companies.Our interview process:📞 Step 1: If you align with our vision and meet the qualifications, we’ll reach out to schedule a conversation and introduce CSC.🧠 Step 2: You’ll complete a short AI or product-building challenge so we can understand how you approach problems and execution.💬 Step 3: Participate in deep-dive interviews with CSC leadership focused on your experience, product mindset, and operational thinking.📩 Step 4: Offer. We’ll move fast for the right candidate.Our preference is for candidates who reside near our hubs in Northwest Indiana, Austin, Texas, and Toronto, Ontario.
The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Washington state applicants only: If you believe that this job posting does not comply with applicable Washington state law, please notify us by sending an email to WACandidates@cscshared.com.
It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact hrbenefits@cscshared.com. 
