Assistant Director

JOB SUMMARY:

Assist Director in oversight of a dedicated team to ensure all Foreclosure matters are being handled in a timely and efficient manner, all client directives implemented, and all client needs attended to promptly and correctly.

DUTIES & RESPONSIBILITIES:

• Oversight of coordinating responses and rebuttals to scorecard findings that may impact Foreclosure services provided by MRLP SE Judicial Foreclosure, including working with the various groups to determine process gaps and remediation; 
• Coordinating attendance at client calls with other MRLP states;
• Reviewing all client directives and coordinating implementation of necessary changes as received from Client Communications; 
• Coordinating and overseeing file transfers 
• Assist in the development and implementation of a modified foreclosure organization.
• Direct and manage employees through leadership and coaching, including performance measurements.
• Serves as a liaison between management and staff 
• Interpret, evaluate and recommend judgment and decision making regarding change management policies and procedures.
• Develop and maintain strong working relationships with vendors and other team members to create a partnership that yields success, predictable results and credibility. 
• Will perform other duties and responsibilities as needed.

SUPERVISORY RESPONSIBILITIES: 

• This job requires the exercise of supervisory responsibilities.

EDUCATION & WORK EXPERIENCE:

• Minimum High School diploma or equivalent; Bachelor's Degree or combination education and experience. 
• 5 years prior supervisory experience required in volume mortgage foreclosure role
• Previous experience with the mortgage default industry and related systems a plus

KNOWLEDGE, SKILLS, & ABILITIES:

• Demonstrated ability and knowledge of using computer software applications including MS Excel, MS Word, MS Power Point, MS Outlook, BKFS/Ice, TEMPO, Vendorscape, Clarifire, etc. to streamline work for effectiveness and efficiency. 
• Experience using computer spreadsheets and database application for report generation. 
• Experience with a variety of data processing software and relational database systems for data retrieval, analysis and review. 
• Ability to increase skills and knowledge to facilitate the use of new systems and updated applications. 
• Demonstrated ability to read, analyze, and interpret professional journals, technical procedures, policies, and financial reports and to incorporate these into written documents as needed. 
• Proven ability to develop, analyze, and carry out program and project objectives and work with others in achieving organizational goals. 
• Proven ability to research, gather and organize information to produce concise reports using various resources. 
• Excellent interpersonal, as well as written and verbal communication skills (using grammatically correct written English and accurate typing) to interact with a variety of personalities at all levels of the organization. 
• Ability to work under pressure to meet tight deadlines and adapt to changing priorities. 

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit, talk, or hear. The employee is occasionally required to stand, walk, use hands to finger, handle, or feel; reach with hands and arms, and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

 

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Normal office working conditions. The noise level in the work environment is quiet to moderate.

We offer a comprehensive compensation package, which includes a salary commensurate with your experience and accomplishments.
 

If you possess the requisite qualifications and are seeking the challenge of working in a growing firm, please submit your resume in confidence.
 

All applicants applying for U.S. job openings must be authorized to work in the United States.
 

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties to meet the ongoing needs of the organization.