Key Facts

Remote From:

Full time

English

Hard Skills

Account Management B2B Advertising Demonstration Skills Microsoft Dynamics CRM New Business Development Sales Management Proposal Development Consultative Selling Stakeholder Communications Accounting Fundraising Volunteer Management Cloud Management Platforms Customer Centricity

Other Skills

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Collaboration
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Communication
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Active Listening
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Multitasking
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Time Management
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Curiosity
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Relationship Building
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Self-Motivation

Roles & Responsibilities

Experience working in a business-to-business sales role, with an interest in supporting charity customers.
Confidence presenting to people at different levels, from fundraisers to senior leaders.
Comfort using customer relationship management tools like Salesforce to keep track of conversations and next steps.
A positive, solution-focused approach, especially when working with organisations that have limited time and resources.

Requirements:

Manage relationships with a portfolio of charity clients, making sure they’re getting the most value from their Access products.
Identify chances to introduce new products that can help charities improve the way they work, such as fundraising tools, volunteer management or finance systems.
Find and develop new opportunities in the charity sector, reaching out to organisations that could benefit from simpler, more connected technology.
Keep your pipeline updated, prepare clear pricing proposals and deliver helpful demonstrations that show how our solutions can support their goals.

ResDiary

Computer Software / SaaS

About ResDiary

ResDiary is a flat-fee, online reservation system, designed to help hospitality operators run a smooth service. Thousands of restaurants, bars, clubs, and hotels across the world use ResDiary to manage their bookings; from taking online reservations to managing tables, selling tickets, and processing online payments. The software delivers market-leading yield and table management technology, while helping build customer databases and profiles to develop relationships and loyalty. ResDiary is a trusted supplier to some of the world’s top restaurants including The Hand and Flowers, The Houses of Parliament, and Martin Wishart. The company also provides solutions for thousands of independent venues and groups like Giggling Squid, TGI Fridays, and Turtle Bay. ResDiary supplies enterprise solutions to Qantas in Australia, as well as to the Accor Hotels Group globally. Headquartered in the UK, ResDiary has team members and licensees in the UK, Ireland, New Zealand, Australia, US, Italy, France, Canada, Denmark, Sweden, Norway, Singapore, Indonesia, The Philippines, and South Africa.

Company type: SME

Industry: Computer Software / SaaS

Founded: 2018

Company size: 51 - 200

Website LinkedIn See all jobs →

Job description

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.

What does Access offer you?

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.

On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have three charity days allocated to support a cause that matters to you.

About you:

You care about helping charities and not‑for‑profit organisations get the most out of their technology. You build trust quickly, you listen well and you enjoy understanding what people need before recommending the right solution. You’re motivated, organised and comfortable managing a busy mix of conversations, from looking after existing clients to speaking with new ones. You’re proactive, curious and confident using simple, clear language to explain how our products can make a real difference to the charities you support.

Day‑to‑day, you will:

• Manage relationships with a portfolio of charity clients, making sure they’re getting the most value from their Access products.
• Identify chances to introduce new products that can help charities improve the way they work, such as fundraising tools, volunteer management or finance systems.
• Find and develop new opportunities in the charity sector, reaching out to organisations that could benefit from simpler, more connected technology.
• Keep your pipeline updated, prepare clear pricing proposals and deliver helpful demonstrations that show how our solutions can support their goals.

Your skills and experiences might also include:

• Experience working in a business‑to‑business sales role, with an interest in supporting charity customers.
• Confidence presenting to people at different levels, from fundraisers to senior leaders.
• Comfort using customer relationship management tools like Salesforce to keep track of conversations and next steps.
• A positive, solution‑focused approach, especially when working with organisations that have limited time and resources.

What are we all about?

The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.

With over 9,300 talented individuals driving innovation and customer excellence, we’re shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do. We’re committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you’re excited about this role - even if your experience doesn’t tick every box - you might be exactly who we’re looking for.

We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you?

Let’s make a difference together.

Love Work. Love Life. Be You.

Ready to apply?

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