Key Facts

Remote From:

Full time

French, English

Hard Skills

Inventory Reconciliation Order Management Invoicing Expediting Orders Report Generators Cash Register Availability Management Digital File Management Shift Scheduling Inventory Management Cross-Functional Collaboration

Other Skills

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Customer Service
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Microsoft Office
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Computer Literacy
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Professionalism
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Multitasking
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Lifting Ability
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Organizational Skills
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Prioritization
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Verbal Communication Skills

Roles & Responsibilities

High school diploma or equivalent (GED) as required by the institution
Excellent written and verbal communication skills in both English and French (mandatory)
Strong organizational skills with the ability to multitask and prioritize workload
Proficiency with computer tools, including the Microsoft Office Suite; ability to lift at least 20 lb (9 kg)

Requirements:

Process and verify invoices and accounts accurately and on time, and verify the accuracy of incoming receipts
Develop and maintain professional client relationships; serve as the primary point of contact to resolve customer issues
Coordinate product availability and warehouse shift planning with the warehouse team; collaborate with Operations to handle special customer requests and expedite processing as needed
Generate client reports upon request (e.g., weekly or monthly) and maintain organized documentation; collaborate with Inventory and Operations to identify inventory discrepancies

Lineage Logistics

Logistics & transportation

About Lineage Logistics

Lineage is one of the world’s leading temperature-controlled industrial REITs and integrated solutions providers with a global network of over 480 strategically located facilities, totaling nearly 2.9 billion cubic feet of capacity across countries in North America, Europe, and Asia-Pacific. Coupling industry-leading expertise in end-to-end logistical solutions and innovative technology, Lineage partners with the world’s largest food and beverage companies to increase distribution efficiency, advance sustainability, minimize supply chain waste, and, most importantly, help feed the world. In recognition of the company’s leading innovations and sustainability initiatives, Lineage has been named a CNBC Disruptor 50 Company for three consecutive years, twice named a US Best Managed Company, named the No. 1 Data Science company, and 23rd overall, on Fast Company’s list of The World’s Most Innovative Companies, and was included on Fortune’s Change the World list. Nasdaq: LINE

Company type: SME

Industry: Logistics & transportation

Founded: 2018

Company size: 10001

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Job description

Horaire : du lundi au vendredi, de 8 h à 16 h 30
Poste à distance avec possibilité de transition vers un rôle hybride ou sur site selon les besoins de l’entreprise

Exécuter des tâches de service à la clientèle telles que le traitement des commandes, le suivi de la disponibilité des produits et la gestion des demandes ou problèmes des clients de manière rapide et efficace.

PRINCIPALES RESPONSABILITÉS

Émettre et vérifier les factures et comptes avec précision et dans les délais
Vérifier l’exactitude des réceptions entrantes
Développer et maintenir des relations clients de manière professionnelle
Générer des rapports clients selon la demande (par ex. rapports hebdomadaires ou mensuels sur les retards ou factures)
Coordonner la disponibilité des produits et le planning des quarts de travail avec l’équipe d’entrepôt
Collaborer avec les opérations pour les demandes spéciales des clients; accélérer le traitement si nécessaire
Servir de premier point de contact pour résoudre les problèmes des clients
Maintenir et classer la documentation de manière organisée et complète
Collaborer avec les équipes Inventaire et Opérations pour rechercher les écarts ou erreurs d’inventaire

EXIGENCES MINIMALES (CONNAISSANCES, COMPÉTENCES, APTITUDES)

Diplôme d’études secondaires ou équivalent (GED), selon l’établissement
Excellentes compétences en communication écrite et orale en anglais et en français (obligatoire)
Excellentes compétences organisationnelles, capacité à gérer plusieurs tâches et à prioriser la charge de travail
Maîtrise des outils informatiques, y compris la suite Microsoft Office
Capacité à soulever un minimum de 9 kg (20 lb); le poids peut varier selon l’établissement

Why Lineage?

This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.

Benefits
Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, RRSP matching and paid time off.

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Avis de Confidentialité (Version Française)

(English version linked at the bottom of the page)

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