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Audio Specialist - Freelance AI Trainer Project

Key Facts

Remote From: 
Freelance
15 - 48K yearly
English

Other Skills

  • Non-Verbal Communication
  • Analytical Thinking
  • Detail Oriented
  • Empathy
  • Problem Solving

Job description

 

A project dedicated to assessing and benchmarking advanced agentic audio models against leading systems. The program’s mission is to evaluate and optimize model performance for real-world customer support use cases.
Responsibilities
  • Create and execute role-play–based evaluation scenarios that simulate realistic customer service interactions across multiple domains, including:
    • Flight bookings and travel support
    • Financial services
    • Telecommunications and technical support
  • Contribute to the development of diverse and representative datasets used to assess conversational audio agents.
  • Evaluate model performance across a standardized set of qualitative and quantitative metrics.
  • Ensure evaluations reflect real customer expectations for clarity, efficiency, and natural conversational flow.


Evaluation Metrics
Model performance is assessed using a combination of conversational, technical, and audio-specific criteria, including but not limited to:
  • Task completion accuracy and efficiency
  • Conversational naturalness (tone, flow, and coherence)
  • Audio comprehension and response quality
  • Instruction adherence and contextual understanding
  • Basic computer programming literacy, including:
    • Understanding of JSON structures
    • Familiarity with functions and methods
    • Ability to reason about structured data and simple logic
  • Technical communication clarity when handling support-style problem-solving


Technical & Equipment Requirements
  • Strong verbal communication skills in a simulated customer support context
  • Access to a high-quality microphone to ensure clean, reliable audio input during evaluations
  • Comfort working with structured prompts, evaluation rubrics, and technical guidelines

We offer a pay range of $8-to- $25 per hour, with the exact rate determined after evaluating your experience, expertise, and geographic location. Final offer amounts may vary from the pay range listed above. As a contractor you’ll supply a secure computer and high‑speed internet; company‑sponsored benefits such as health insurance and PTO do not apply.

Job title: Audio Specialist – AI Trainer
Employment type: Contract
Workplace type: Remote
Seniority level: Mid‑Senior Level

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