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Account Manager (Washington D.C.)

Key Facts

Remote From: 
Full time
Mid-level (2-5 years)
English

Other Skills

  • Negotiation
  • Problem Solving
  • Adaptability
  • Communication
  • Active Listening
  • Teamwork
  • Social Skills
  • Self-Motivation

Roles & Responsibilities

  • Bachelor's degree or equivalent work experience
  • 2+ years of experience in a customer-facing and/or high-growth environment
  • Hunter/go-getter attitude with experience in a quota-carrying role
  • Excellent communication and interpersonal skills

Requirements:

  • Develop and execute a customer engagement strategy to grow and retain existing accounts, including expansion of new bookers, strengthening relationships with existing bookers, and reducing churn of existing bookers
  • Build and maintain relationships with customers, becoming a trusted partner for their logistics needs
  • Be an expert on our product and capabilities, finding additional logistics solutions for our customers
  • Heavily rely on data to measure the success of different growth processes, iterating and driving account performance

Job description

The role:

We are seeking a highly motivated and results-driven Account Manager to join our team at Curri. In this role, your primary goal will be to drive our GTM motion forward by deepening relationships and ensuring we provide exceptional service across multiple large accounts. This involves engaging new users, strengthening and deepening relationships with existing users, and re-engaging churned users.

If you enjoy being in front of customers, find yourself actively listening and thinking about solving your customers' toughest problems, excel at navigating challenging conversations, and have the ability to turn conversations into wins, we’d love to hear from you.

What you will do:
  • Develop and execute a customer engagement strategy to grow and retain existing accounts, including expansion of new bookers, strengthening relationships with existing bookers, and reducing churn of existing bookers
  • Build and maintain relationships with customers, becoming a trusted partner for their logistics needs
  • Be an expert on our product and capabilities, finding additional logistics solutions for our customers
  • Heavily rely on data to measure the success of different growth processes, consistently iterating and running towards the fast water with each account
  • Collaborate with Sales, Account Executives, Operations, and others to ensure a cohesive, cross-functional approach in landing and expanding each account
  • Frequently travel to meet your customers

  • What you need to have:
  • Bachelor's degree or equivalent work experience
  • 2+ years of experience in a customer-facing and/or high-growth environment
  • Hunter/go-getter attitude with experience in a quota-carrying role
  • Excellent communication and interpersonal skills
  • Strong problem-solving and negotiation abilities
  • Ability to thrive in a fast-paced and dynamic environment
  • Proven track record of achieving targets and driving customer growth
  • Familiarity with logistics or delivery services is a plus

  • What is in it for you:
  • You will have the opportunity to work for a dynamic and successful start-up on a diverse team where you can make a huge impact by doing meaningful work
  • Significant and meaningful responsibilities from Day 1, with the ability to shape our GTM strategy
  • Work in a remote environment with a flexible schedule. We don’t micromanage and want to help you do great work
  • There is no work/life—there is only life and we want your time at Curri to be life-giving and foster the best version of you. We care about family and your own personal development and don't expect you to be always engaged with work
  • We offer a competitive salary, and benefits including, but not limited to, health, dental, vision, 401K, and an equity compensation grant
  • Who are we?

    We are Curri and our mission is to be the way the world delivers construction and industrial supplies. Curri provides on-demand, last-mile logistics for construction and adjacent industries with our nationwide fleet of cars, trucks, and flatbeds.

    Curri was founded in 2019 and was a part of the YC S19 Batch. Employees work out of our office in Ventura, CA, but the majority of our fast-growing start-up operates remotely, with over 100 employees spread across the United States.

    We're solving a massive, global problem of inefficiency in the construction industry. We imagine a world of efficient construction sites resulting in a net win for the entire world. Find out more at curri.com

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