Key Facts

Remote From:

Alabama (USA) , Georgia (USA) , North Carolina (USA) , South Carolina (USA) , Tennessee (USA)

Full time

English

Hard Skills

Other Skills

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Collaboration
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Quality Assurance
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Microsoft Office
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Decision Making
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Non-Verbal Communication
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Collaboration
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Analytical Skills
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Business Acumen

Roles & Responsibilities

Minimum 5 years of risk control experience in account management and on-site/field surveys
Solid knowledge of property, general liability, products liability, workers' compensation, auto, and excess; familiarity with NFPA, FM, OSHA, and DOT standards
Proficiency in Microsoft Office Suite and strong verbal and written communication with solid business acumen
Bachelor's degree in engineering or safety-related field; relevant insurance industry experience preferred

Requirements:

Perform account management for assigned service accounts in collaboration with underwriting, claims, policyholders and brokers; focus on reducing loss potential and driving account retention
Conduct on-site and remote surveys to assess operations, exposures, and hazard mitigation strategies to help Arch underwriting identify and retain profitable business
Generate and review required reports and recommendations; meet reporting deadlines in accordance with departmental performance objectives
Manage workload with third parties as needed to accomplish assigned work by deadlines; ensure quality of work provided by third parties and support ongoing client projects and technical training presentations as required

Job description

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

The Director, Multi Line Account Engineer will be responsible for providing in depth portfolio management of a dedicated UW team (5-10 underwriters). This is for all lines (property, general liability, workers compensation and auto) and would involve:

Responsibilities:

Perform account management functions for assigned service accounts collaborating with underwriting, claims, policy holders and brokers. Focus on reducing loss potential while developing healthy account relationships to drive account retention and partnership.
Complete on-site and remote surveys to assess an account’s operations, exposures, and hazard mitigation strategies to help Arch underwriting best identify and retain profitable business.
Generate and review required reports and recommendations. Meet reporting deadlines in accordance with departmental performance objectives.
Manage workload with use of 3rd parties as needed to accomplish assigned work by the deadlines of underwriters and department. This includes ensuring the quality of work provided by the 3rd parties.
Assist Arch and clients with ongoing and specific projects. Support technical training presentations for internal and external clients as required/appropriate.
Strong analytical and decision skills. Ability to utilize tools/software to create and modify documents as well as data analysis for account and book improvement.

Required Skills:

Minimum 5 years of risk control experience with both account management and site/field surveys. Solid knowledge base and professional experience in the following areas: property, general liability, products liability, workers compensation, auto, and excess.
Knowledge of NFPA, FM, OSHA, DOT and other relevant standards and best practices.
Demonstrated knowledge of Microsoft Office Suite applications.
Phenomenal verbal and written communication skills and business acumen.
Continued learning and application of new concepts to your role.

Education:

Bachelor's Degree in an engineering or safety related field with relevant insurance industry experience taken into consideration.
Industry designations appreciated but not required.

#LI-JD1

#LI-Remote

Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.

14400 Arch Insurance Group Inc.

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