Billing Senior Manager, NA

Experian is a global company in data services, helping organizations and consumers manage risk and make informed decisions. We empower individuals and businesses at important life moments, from purchasing a home to expanding customer bases. With over 125 years of experience, we specialize in data gathering, analysis, and fraud prevention. Our 21,700 employees across 30 countries are dedicated to innovation and creating opportunities for a better tomorrow. Recently ranked the fifth-best company to work for in Costa Rica, we prioritize inclusive culture, employee well-being, and career development. Join us at www.experian.com/careers to be part of our team.

As a Billing Senior Manager, you will manage the billing operations. You will develop billing strategies, ensuring accurate billing processes, managing a team of billing professionals, and coordinating with other departments to improve revenue cycles and improve financial performance. You will report to the Finance VP.

Main Responsibilities

• Lead the development and execution of our billing strategy, ensuring agreement on financial goals and providing strategic direction, talent leadership, and performance management for the billing organization.
• Oversee billing operations end-to-end, establishing high-level policies, driving operational excellence, resolving complex billing issues, and ensuring accuracy, efficiency, and compliance.
• Direct revenue cycle management, partnering with Finance and Accounting to ensure accurate revenue recognition, optimized billing workflows, and dispute resolution to support healthy cash flow.
• Champion process improvement and automation, driving major enhancements to systems, tools, and workflows that increase efficiency and reduce manual effort across billing teams.
• Ensure full compliance with legal, regulatory, and internal requirements while delivering executive-level reporting, insights, and performance trends to senior leadership.
• Manage high-level customer, vendor, and partner relationships, serve as the escalation point for strategic billing inquiries, and oversee budgeting, cost control, and financial performance of the billing department.

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field; MBA or professional certifications (CPA, CMA) as an ideal.
• Advanced English level.
• 8+ years of experience in billing, finance, or accounting, including 3–5 years in a managerial or Senior Manager‑level role.
• Experience with billing systems, revenue recognition principles, and financial reporting.
• Experience collaborating with partners at all levels.
• Proficiency in billing software, advanced Excel, and hands‑on experience with ERP systems such as Oracle and SAP.

Benefits/Perks:

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

This is a fully remote job opportunity.

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.